Britixo: Support Tickets and Support Configuration | Live Feature Overview

Explore support tickets and support configuration in Britixo. This focused feature overview shows the available menus and controls in the recorded workspace. Recorded in a workspace using the default 14-day trial modules. MATCHING WRITTEN GUIDE https://britixo.com/help-centre/create-a-support-ticket/#britixo-live-027 IN THIS VIDEO • Support — Support Tickets • Support — Ticket Compliance Pack • Setup - Support — Departments • Setup - Support — Predefined Replies • Setup - Support — Ticket Priority • Setup - Support — Ticket Statuses • Setup - Support — Services • Setup - Support — Spam Filters CHAPTERS 00:00 Default trial: Support 00:41 Default trial: Setup - Support 01:56 Continue with the written guide Fictional demonstration records are used. Draft documents are unsent and no real payment or provider connection is implied. Passwords, verification codes and external authorisation stay private. Available features depend on your plan, enabled modules, permissions and connected services. Genuine application footage with a UK English voiceover. OFFICIAL GUIDES AND RESOURCES Official Britixo website https://britixo.com/ Help Centre https://britixo.com/help-centre/ Detailed overview and full walkthrough https://britixo.com/help-centre/britixo-crm-workspace-overview/ Roles, permissions and team access https://britixo.com/help-centre/understand-roles-permissions-and-visible-menus/ Create a support ticket manually https://britixo.com/help-centre/whatsapp-web-messaging-crm-matching-tasks-tickets-leads-create-a-support-ticket-manually/ Create, find and reply to a support ticket https://britixo.com/help-centre/my-account-support-tickets/ Use the first available support department https://britixo.com/help-centre/whatsapp-web-messaging-crm-matching-tasks-tickets-leads-use-the-first-available-support-department/ Choose a support department https://britixo.com/help-centre/whatsapp-web-messaging-crm-matching-tasks-tickets-leads-choose-a-support-department/ Product support and enquiries https://britixo.com/contact/ RELATED VIDEOS https://www.youtube.com/playlist?list=PLWl6bnZAOzBA Complete detailed walkthrough https://www.youtube.com/watch?v=LNR0k3wN_yQ #Britixo #CustomerSupport #KnowledgeBase #CustomerService #CRMSoftware #BusinessSoftware #SmallBusinessUK