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Sales & customers

Britixo Customers & Contacts Tutorial | Complete Module Walkthrough

14:11 · Official YouTube tutorial ·

Updated automatically from our official channel.

Learn how to manage customers and contacts in Britixo with a complete, chaptered walkthrough recorded in the live application. Follow real cursor movement, clicks and typing through customer setup, contact permissions, custom fields, addresses, groups, staff assignments, files, notes, reminders, import, filters, export, status and reviewed deletion.

Video chapters

  1. 0:00Customers and contacts
  2. 0:38Create a customer
  3. 1:51Verify and update customer details
  4. 2:11Configure a customer custom field
  5. 2:38Save a customer custom-field value
  6. 2:59Create a customer contact
  7. 3:40Set contact portal permissions
  8. 4:27Edit contact details and status
  9. 5:13Billing and shipping addresses
  10. 5:41Organise customer groups
  11. 6:13Assign responsible staff
  12. 6:43Upload a customer document
  13. 6:57Control file sharing and download
  14. 7:16Create a customer note
  15. 7:35Edit and verify a customer note
  16. 7:58Schedule a staff reminder
  17. 8:41Download the current import template
  18. 9:02Simulate the customer import
  19. 9:38Import and verify customer and contact
  20. 10:06Deactivate and reactivate a customer
  21. 10:29Create and reuse a saved filter
  22. 11:05Export the customer list
  23. 11:26Review and complete the training deletion
  24. 11:51Connected customer records
  25. 13:18Customer map setup requirements
  26. 13:46Continue with the module help centre
Read the video description

Learn how to manage customers and contacts in Britixo with a complete, chaptered walkthrough recorded in the live application. Follow real cursor movement, clicks and typing through customer setup, contact permissions, custom fields, addresses, groups, staff assignments, files, notes, reminders, import, filters, export, status and reviewed deletion. MODULE HELP CENTRE https://britixo.com/help-centre/category/customers-contacts/ FEATURE GUIDES https://britixo.com/help-centre/create-a-customer/ https://britixo.com/help-centre/edit-customer-profile-and-account-information/ https://britixo.com/help-centre/add-and-manage-customer-contacts/ https://britixo.com/help-centre/configure-customer-contact-permissions/ https://britixo.com/help-centre/manage-customer-billing-and-shipping-addresses/ https://britixo.com/help-centre/use-customer-groups/ https://britixo.com/help-centre/assign-staff-members-to-customers/ https://britixo.com/help-centre/upload-and-share-customer-files/ https://britixo.com/help-centre/add-notes-and-reminders-to-a-customer/ https://britixo.com/help-centre/import-customers-and-contacts/ https://britixo.com/help-centre/deactivate-or-delete-a-customer-safely/ RELATED GUIDANCE https://britixo.com/ https://britixo.com/help-centre/ https://britixo.com/help-centre/britixo-crm-workspace-overview/ https://britixo.com/help-centre/category/leads-pipeline/ CHAPTERS 00:00 Customers and contacts 00:38 Create a customer 01:51 Verify and update customer details 02:11 Configure a customer custom field 02:38 Save a customer custom-field value 02:59 Create a customer contact 03:40 Set contact portal permissions 04:27 Edit contact details and status 05:13 Billing and shipping addresses 05:41 Organise customer groups 06:13 Assign responsible staff 06:43 Upload a customer document 06:57 Control file sharing and download 07:16 Create a customer note 07:35 Edit and verify a customer note 07:58 Schedule a staff reminder 08:41 Download the current import template 09:02 Simulate the customer import 09:38 Import and verify customer and contact 10:06 Deactivate and reactivate a customer 10:29 Create and reuse a saved filter 11:05 Export the customer list 11:26 Review and complete the training deletion 11:51 Connected customer records 13:18 Customer map setup requirements 13:46 Continue with the module help centre This recording uses a disposable demonstration workspace and fictional training data. Credentials are completed privately. Connected services require your own authorised setup; available actions depend on your workspace and role. #Britixo #CRMTutorial #CustomerManagement #ContactManagement #CRMSoftware #BusinessSoftware #ClientOnboarding

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