How to Publish a Customer Knowledge Base Article in Britixo

How to Publish a Customer Knowledge Base Article in Britixo. Follow the live application screens with clear instructions and English captions. Useful links: Written guide: https://britixo.com/help-centre/create-a-knowledge-base-article/ Official Britixo website: https://britixo.com/ Help Centre: https://britixo.com/help-centre/ Browse this topic: https://britixo.com/help-centre/category/support-knowledge/ Review knowledge base performance: https://britixo.com/help-centre/review-knowledge-base-performance/ Organise knowledge base groups: https://britixo.com/help-centre/organise-knowledge-base-groups/ Use predefined ticket replies: https://britixo.com/help-centre/use-predefined-ticket-replies/ Contact and product support: https://britixo.com/contact/ Category video playlist: https://www.youtube.com/playlist?list=PLWl6bnZAOzBA Complete video collection: https://www.youtube.com/playlist?list=PLCckil01H-hI Covered in this walkthrough: • Organise self-service help • Write a clear article • Verify publication Recorded in a temporary demonstration workspace with fictional records. Availability depends on your workspace configuration, permissions and connected services. Narration uses a UK English voice. #Britixo #CustomerSupport #KnowledgeBase #CustomerService #SoftwareTutorial MORE HELP https://britixo.com/help-centre/publish-or-hide-knowledge-base-content/ https://britixo.com/help-centre/configure-email-piping-for-tickets/ #CRMSoftware #CRMTutorial