Enterprise software & integrations

Email, SMS & Business Messaging Integrations

Connect business messages with the customer record or workflow that gives them context. We help define the sending service, inbound handling, contact preferences and the steps that need review before a message leaves your organisation.

Britixo illustration of connected business systems

How this can fit your organisation

An enquiry can become a routed conversation or support request, with a recorded outcome and assigned follow-up. Operational notifications can be triggered from a business event where the channel and permissions support it.

The first step is a walkthrough of the current process and the outcome you need. We use that discussion to select the relevant capabilities, identify the systems involved and agree what a successful implementation will demonstrate.

43 integrations in this category

These entries come from the Britixo enterprise catalog. Availability for your organisation is confirmed during scoping; a listing does not mean the capability is already activated in your account.

Amazon SES

Available on request

Bandwidth

Available on request

Brevo Transactional

Available on request

ClickSend

Available on request

Discord

Available on request

Esendex

Available on request

Exchange Online

Available on request

Facebook Messenger

Available on request

Gmail

Available on request

Google Chat

Available on request

Google Workspace

Available on request

Infobip

Available on request

Instagram Messaging

Available on request

LINE Messaging API

Available on request

Mailgun

Available on request

Mailjet

Available on request

Mattermost

Available on request

MessageBird

Available on request

Microsoft 365 Outlook

Available on request

Microsoft Teams

Available on request

Plivo

Available on request

Postmark

Available on request

RCS Business Messaging

Available on request

RingCentral Messaging

Available on request

Rocket.Chat

Available on request

SendGrid

Available on request

Sinch

Available on request

Slack

Available on request

SMSGlobal

Available on request

SMTP2GO

Available on request

SocketLabs

Available on request

SparkPost

Available on request

Telegram Bot API

Available on request

Telnyx

Available on request

Textlocal

Available on request

Twilio

Available on request

Viber Business Messages

Available on request

Vonage Communications APIs

Available on request

Webex Messaging

Available on request

WeChat Official Accounts

Available on request

WhatsApp Business Cloud API

Available on request

WhatsApp Business Platform

Available on request

Zulip

Available on request

In-house delivery, connected to ongoing support

Britixo has 200+ in-house developers, supported by a professional team across software, infrastructure and service delivery. We can connect your chosen capability with tailored applications, APIs, UK datacentre infrastructure and ongoing support.

We define the scope and acceptance checks, configure or develop the agreed solution, and test it with representative records and users. The handover covers responsibilities, documentation and the support route for the live service.

UK hosting is available for Britixo-managed workloads. The location and responsibilities of any connected third-party platform are confirmed separately for the service.

Questions about this service

Are these integrations already available in my account?

Catalog entries are available on request. We assess your account, workflow and required access before confirming implementation or activation.

Can the solution work with our existing systems?

We review the relevant APIs, data formats, permissions and commercial terms, then agree a suitable connection or tailored implementation.

What should we provide for scoping?

Sender approval, recipient permission, provider rules, templates where required, delivery status, retention and any messaging usage charges.

Tell us what needs to work together

Describe the current workflow, the systems involved and the result your team needs. We will help identify a practical starting point, the access required and the responsibilities for delivery and support.