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Property & Compliance Management

Change a rent-request status

Apply a supported status from the request screen.

Reviewed 27 October 2026Merged module 2.1.3
Where to goProperties Management → Requests & Applications → Rent Requests → open request → Status

Before you start

Rent-request permissions apply to staff. Client profile actions are limited to the signed-in customer and authorised relationships.

Follow these steps

  1. Open the rent request or the client’s Renter Profile indicated in the route.
  2. Apply a supported status from the request screen.
  3. The shared status action uses type to distinguish rent from buy.
  4. Complete the task, save the change and reopen the related request or profile row.

Fields, rules and limits

  • The shared status action uses type to distinguish rent from buy.

Check it worked

The request/profile stores the intended details for the correct customer.

If something does not look right

If the expected result is missing, check the saved record, the current workspace and the action’s permissions. Record the exact validation message; do not repeat a state-changing action until you know whether the first attempt saved.

Questions and answers

What should I verify for this task?

The shared status action uses type to distinguish rent from buy.

Why is the record or action unavailable?

Rent-request permissions apply to staff. Client profile actions are limited to the signed-in customer and authorised relationships. Check the current company and record relationship before requesting additional access.