Rent requests and renter profiles

Convert a rent request to contract or invoice

Use the shared conversion actions when eligible.

Audience: CRM staffPermission: real_rent_request: EditModule v1.0.0
Exact navigationAdmin Area → Requests & Applications → Rent Requests → open request → Convert
Before you begin
  • Use an account with real_rent_request: Edit and confirm the intended record or setting before making a change.
  • Follow the exact route above. If the screen or action is absent, check module activation, ownership and permissions rather than using another person’s account.
  • Use controlled test data for configuration, integration, email, AI, payment, portal or automation changes before production-wide use.

What this guide covers

Use the shared conversion actions when eligible. The instructions reflect the supplied module’s registered menus, controller actions, views, settings and code-backed validation flow.

Exact step-by-step process

  1. Open Admin Area → Requests & Applications → Rent Requests → open request → Convert.
  2. Select the exact record or option described in this guide.
  3. Complete the displayed fields or action using the rules below.
  4. Save or submit once and resolve any validation response.
  5. Verify the resulting record, status, file, notification or integration effect.

Fields, choices and supported possibilities

Exact actionConvert a rent request to contract or invoice
Exact navigationAdmin Area → Requests & Applications → Rent Requests → open request → Convert
Module version1.0.0
Access rulereal_rent_request: Edit
VerificationReopen the source record and confirm the expected status, linked record, file, notification, portal visibility or financial effect.
Request recordCode, client, property/item, request type, currency, property price, term and inspection choice.
Notes and billingClient note, admin note and billing/shipping data where the form exposes them.
ConversionReview status and linked customer/property before converting to a contract or invoice.
Tenant/applicantIdentity, contact, current address, employment/income, occupants, pets, smoker/benefits/children flags and right-to-rent data where exposed.
Tenancy termsProperty, tenant client, start/end/move-in dates, term, rent, frequency, deposit, holding deposit and deposit scheme.
Consent and workflowInvite mode, consents, review notes, agreement template/body, signature stage and workflow action.
Financial recordClient/vendor/landlord, linked property/request/contract, date/due date, currency, items, taxes, discounts, totals and status.
Payment evidencePayment mode, amount, transaction ID, note/comments, date paid and email/PDF choices where exposed.

Code-backed validations and workflow rules

  • Review whether the correct tenancy/onboarding workflow should run before financial conversion.
  • Buy and rent requests use separate real_buy_request and real_rent_request capability groups.
  • Status changes and conversion actions validate the current request and linked record IDs.
  • Public application and onboarding actions use token/record checks and explicit workflow states.
  • Do not advance a workflow until the required party, property, dates, financial terms and consent/evidence are complete.
  • Verify linked CRM invoice/payment records before changing a real-estate payment or payout status.
  • The module hooks after_payment_added to write property-related activity when the payment is linked.

Expected result and verification

  • The supported convert a rent request to contract or invoice flow completes without bypassing permission or validation checks.
  • The resulting record, setting, status, file, delivery event or external response is visible from the relevant workspace.
  • Unexpected validation, provider or linked-record errors are investigated before retrying.

Security, privacy and operational checks

  • Apply least privilege to purchasing, vendor, invoice, payment, return, contract and report permissions.
  • Verify vendor identity, bank/payment details, tax, currency, totals and approvals before creating financial commitments.
  • Treat public links, signatures, portal files, attachments and exported reports as controlled business records.
  • Test settings and automated jobs with controlled records before production-wide use.