Accounting & Bookkeeping · How-to guide

Configure Accounting approval workflows

Define approvers and approval steps for claims, project budgets and imprests using staff, manager and department relationships.

Audience: Finance administratorsFeature: ApprovalsModule v1.4.5
Feature pathAccounting → Settings → Approval
Before you beginThis guide follows Accounting and Bookkeeping module version 1.4.5. The required access is Accounting Settings: View/Create/Edit/Delete. A related screen can remain hidden when an optional module is inactive, a source record is in an ineligible status, the selected account is inactive or the user is not an assigned approver.

What this feature does

Define approvers and approval steps for claims, project budgets and imprests using staff, manager and department relationships. It forms part of Britixo Enterprise CRM's Accounting & Bookkeeping module and uses the module's permission-aware controller, status and mapping flow rather than a generic spreadsheet process.

How the module flow works

The Approval settings view explicitly supports claims, project budgets and imprests, one-person approval, direct manager, department manager and staff approvers, with approve or sign actions.

Approval configuration controls workflow decisions; it does not replace underlying create, edit or payment permissions.

If Submit for Approval appears but no approver receives the item, inspect the applicable rule and staff hierarchy.

Step-by-step workflow

  1. Choose the related workflow type.
  2. Decide whether one-person or sequential approval is required.
  3. Add approver steps in the approved order.
  4. Select named staff, direct manager or department manager.
  5. Set action and applicability.
  6. Save and test with a controlled draft record.
  7. Verify approval notifications, status and decision history.

Important fields and decisions

One-person approvalAllows completion after one configured approver where policy permits.
Approver typeNamed staff, direct manager or department manager.
ActionApproval or signature step according to available configuration.
OrderControls multi-step sequence.
Active ruleDetermines which workflow applies.

What happens after completion

After the action is saved, Britixo keeps the Accounting record connected to its source and updates the visible status or ledger data supported by this workflow. Review the saved result rather than relying only on a success message. Where the action posts accounting data, total debits and credits must balance and the accounts must match the approved mapping or manual selection.

  • Open the saved record and confirm its final status.
  • Review the source reference and every debit and credit line where ledger data was created.
  • Use the relevant register, ageing, reconciliation or report to verify the wider effect.

Controls, checks and common mistakes

  • Avoid approval loops.
  • Provide a fallback for absent managers.
  • Do not give requesters approval rights over their own records where prohibited.
  • Review workflows after organisational changes.
  • Use the least destructive correction available and record the reason for material changes.
  • Do not bypass a permission, approval or closed-period control by changing unrelated data.
Accounting and data safetyDeletion, reset, void, refund, mapping, journal and reconciliation actions can change financial history. Use approved access, retain supporting evidence and validate the result in the General Ledger or relevant control report.