Handle a QR record that is already signed
Follow this guide to review rather than replace a locked signature.
Where to goPublic QR page → Signed record
Before you start
- Use an authorised account and confirm the source CRM record or setting is correct.
- Follow the exact route shown above; do not force database values to imitate a completed action.
What this guide helps you do
Review rather than replace a locked signature. These instructions follow the supplied module’s live hooks, controller, model, view and validation flow.
Follow these steps
- Go to the QR URL.
- Check the locked evidence.
- Do not attempt to submit a second signer.
- Create a new source document where a separate signature is legally required.
Fields and options
Action scopeCheck rather than replace a locked signature.
Module version2.1.0
NavigationPublic QR page → Signed record
EvidenceVerify the stored record, status, output, email, event or log produced by the code path.
Rules and limits
- POST requests against a signed record redirect to the same public record.
Check it worked
- The requested record, output or setting is created or updated through the supported module flow.
- Any related status, count, email, audit/event, PDF/file or queue evidence agrees with the source action.
- An error message is investigated rather than bypassed.
Security, privacy and operational checks
- Apply least privilege and verify the correct customer, lead, sales document or recipient before processing.
- Protect public tokens, recipient data, IP/browser evidence, templates and exported files according to organisational policy.
- Test configuration changes with controlled records before production-wide use.
- Retain or delete evidence only under an authorised retention process.
Related guides
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