My Account guide

Activate, update or deactivate an installed module

Use only the module controls enabled for your installed application.

Customer guidanceBusiness applicationsReviewed 15 October 2026
Jump to stepsOpen My Account ↗
Where to goMy Account → My Apps / Software → Installed Apps → Application modules
Before you startModule changes can alter the workflows available to your team. Check that the intended application and module are selected.

Follow these steps

  1. Open the installed application and its available module controls.
  2. Read whether the module is Active, Inactive or Admin disabled.
  3. Choose Activate when the module is inactive and activation is permitted.
  4. Choose Update when an update is offered and your account has permission.
  5. To stop using an eligible module, choose Deactivate and review the confirmation before proceeding.
  6. Check the returned status and the application’s behaviour after the action completes.

Details that matter

Admin disabledA module disabled by administration cannot be re-enabled through a blocked customer control.
Available actionsThe server decides whether Activate, Update or Deactivate is allowed for each module.

Common questions

Does deactivation delete all module records?

Do not assume deletion or restoration behaviour. Confirm the module-specific effect before deactivating a business-critical module.

Why is Update missing?

There may be no permitted update for that module, or your account may not have update access.