Open and manage your installed software
Find an installed application, understand its access status and launch an authorised workspace.
Where to goMy Account → My Apps / Software → Installed Apps
Before you startYour application must be ready, licensed or otherwise eligible, and you must satisfy the required account verification.
Follow these steps
- Open My Apps / Software and select Installed Apps.
- Choose the application card and check its name, installation status and access message.
- Use the launch action when available. Complete required Security verification if the screen directs you there.
- Use Staff Access or an administrator shortcut only when that application grants you the corresponding access.
- Use Email access details if offered to send the application access information through the supported flow. Check the displayed recipient and result.
Details that matter
InstallingProvisioning and module preparation must finish before access becomes available.
Paused accessRead the message for pricing, licence, payment or account restrictions. Repeated launches do not remove those restrictions.
Common questions
Does an account administrator automatically administer every app?
No. Workspace administrator access is separate from My Account menu access.
Where do I manage app users?
Use Staff / Users and select the workspace users area, then open the authorised application’s staff management.
Related help
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