View invoices and make a payment
Open an invoice, check its charges and payments, and use the payment methods available for that invoice.
Where to goMy Account → Billing & invoices
Before you startYour account needs billing access. Check the invoice reference, currency and outstanding amount before paying.
Follow these steps
- Open Billing & invoices. Use the list and pagination to find the invoice you need.
- Open the invoice to review its items, payments received, totals, client note, terms and any attachments or offline payment instructions.
- Choose View PDF to open the invoice PDF when available.
- Choose Pay now for an eligible unpaid invoice. Review the Complete payment window and select an available payment method.
- Choose Pay securely and complete the provider’s steps, including any bank approval.
- Return to the invoice and check its payment record and remaining balance. If the result is pending, check again before trying another payment.
Details that matter
Available payment methodsThe server returns the methods enabled for that invoice. A method offered elsewhere may not be available here.
Offline instructionsFollow the invoice’s own bank or reference instructions where offered. Allow time for reconciliation.
Common questions
The payment completed but the invoice still shows due.
Refresh the invoice after processing. If it remains unresolved, contact support with the invoice reference and payment receipt; avoid paying twice.
Can I edit invoice items or refund a payment here?
The customer screen provides viewing and payment actions. Ask Britixo about corrections or refund requests.
Related help
Was this guide useful?Your response is stored only in this browser.