Update your company and contact details
Update your profile and verify a changed business email or WhatsApp number.
Where to goMy Account → My profile
Before you startOnly the primary contact can edit the profile when the account permits it. Other users may see a read-only profile.
Follow these steps
- Open My profile and review the name, company, email, phone and address fields.
- Edit the details you need to change, then choose Save changes.
- If you changed the email, enter the six-digit code sent to the new business email and verify it.
- If you changed the phone number, complete the WhatsApp verification for that number. Change email and phone separately so each check is easy to follow.
- Use Resend if needed, or Cancel to abandon a pending verification. The pending fields remain locked until the verification is completed or cancelled.
- After success, check the refreshed profile to confirm the saved details.
Details that matter
New email or numberSaving alone does not complete a change that needs verification.
Read-only fieldsAsk the primary contact to make the change if your profile is not editable.
Common questions
Where do I change my password?
Use the password reset flow from the login page.
Can I keep using the old contact details while a change is pending?
The new detail is not confirmed until verification succeeds. Cancel the pending change if you need to retain the current detail.
Related help
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