Record a receipt and understand rent allocation
Record a receipt only after verifying the real incoming payment and checking that it has not already been synchronised or reconciled.
Before you start
Record a receipt only after verifying the real incoming payment and checking that it has not already been synchronised or reconciled.
Follow these steps
- Select the correct property and verify its currently linked tenant.
- Enter a positive amount and the Paid date.
- Choose Record & allocate once.
- Inspect the new receipt and allocated amounts on the rent entries.
- Check remaining outstanding rent and arrears ageing.
Check it worked
The receipt is allocated to the current tenant’s oldest eligible outstanding rent charges first; partially settled charges show partial status.
If something does not look right
Historical charges for a previous tenant are intentionally excluded. An excess receipt can remain unallocated; do not assume it has automatically settled a future charge that did not exist at receipt time.
Questions and answers
Can I select which charge gets the receipt?
The standard receipt action allocates oldest first. It is not a manual charge-allocation editor.
Does the receipt transfer money?
No. It records an operational receipt and allocations.
Can I safely click twice?
Do not. Manual receipts do not have the same source-row identity protection used for reconciliation transactions. Reopen the ledger before retrying an uncertain submission.
