Portals

Use the supplier workbench for quotes and completion

Sign in with the native supplier account to see only jobs assigned to that supplier identity.

Reviewed 26 October 2026Flow 2.3.3
Where to goClient Portal → Property Flow → Supplier workbench

Before you start

Sign in with the native supplier account to see only jobs assigned to that supplier identity.

Follow these steps

  1. Open the job and review its property, stage, appointment and payment information.
  2. Choose Accepted where appropriate and submit the quote while the order is allocated or awaiting quote.
  3. Wait for landlord approval before scheduling or starting work.
  4. Choose Scheduled with a valid agreed date and time, then In progress when work starts.
  5. Choose Completed with at least one completion photo; attach the supplier invoice if appropriate.
  6. Submit update and check the saved stage, evidence and invoice state.

Check it worked

The job moves through the permitted stages and completion evidence is available for tenant review.

If something does not look right

Uploading completion evidence without choosing Completed is refused. Completion without photos is refused. A closed work order or an invalid stage transition is also refused.

Questions and answers

Can I replace an invoice after payment?

The native evidence update path permits replacement only in eligible Pending or Rejected states. Use the finance team’s process for an approved/paid invoice correction.

Can I see other suppliers’ jobs?

No. Jobs are restricted to the assigned native supplier identity.

Why is a control missing?

The supplier policy separately controls jobs, quotes, status, credentials, invoices, completion evidence, appointments and payments.

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