What Clients Can View in the Britixo Client Portal of Real Estate or Property Management Software UK.

Introduction

The Britixo Client Portal allows customers to access real estate information in a transparent and secure way. From viewing available properties to checking company, agent, and staff details, the portal ensures clients always know who they are dealing with.

Certain property statuses are hidden from customers, ensuring only valid and approved listings are displayed. This makes the client’s experience easier while keeping your property data consistent.

Step 1: Viewing Property Information

1. Clients must log in to the Client Portal.
   
   

2. Under the Real Estate module, clients can browse properties.
   
   

3. Visible property statuses include:
   
   

• New
  
  

• Active
  
  

• Closed Sale
  
  

• Pending Sale
  
  

• Sold
  
  

• Rented
  
  

4. Properties with the following statuses will not be shown:
   
   

• Pending, Withdrawn, Expired, or Backup.
  
  

This ensures that only accurate and available properties appear to clients.

Step 2: Viewing Company and Agent Information

• When viewing property details, clients can see the company or agent responsible for the listing.
  
  

• By clicking the company or agent’s name, clients can view full profile details such as:
  
  

• Company name and contact information.
  
  

• Agent profile and any linked details.
  
  

This gives clients confidence about who is managing the property.

Step 3: Viewing Sales or Rental Staff Information

• Each property shows the staff member responsible for the sale or rental.
  
  

• Clients can click on the staff name to view more detailed information.
  
  

• This includes the staff member’s role, contact information, and profile details.
  
  

By making staff information visible, clients can easily reach out to the right person if they have questions or want to proceed with a request.

Pro Tips

• Ensure staff and agent profiles are always accurate—these are directly visible to clients.
  
  

• Use clear property statuses so clients only see valid listings.
  
  

• Encourage staff to maintain updated contact information for better client engagement.
  
  

With the Britixo Client Portal, customers can view property details, company/agent profiles, and sales or rental staff information—all in one secure place. This transparency builds trust and makes the client journey smoother.