Suppliers, jobs, portal and invoices

Send the supplier work-order email

Allow the allocation flow to email a generated work order.

Audience: CRM staffPermission: Authorised maintenance staffModule v1.0.0
Exact navigationAdmin Area → Maintenance & Jobs → Allocate/Resend Email
Before you begin
  • Use an account with Authorised maintenance staff and confirm the intended record or setting before making a change.
  • Follow the exact route above. If the screen or action is absent, check module activation, ownership and permissions rather than using another person’s account.
  • Use controlled test data for configuration, integration, email, AI, payment, portal or automation changes before production-wide use.

What this guide covers

Allow the allocation flow to email a generated work order. The instructions reflect the supplied module’s registered menus, controller actions, views, settings and code-backed validation flow.

Exact step-by-step process

  1. Open Admin Area → Maintenance & Jobs → Allocate/Resend Email.
  2. Open the source record and verify its recipient, status, totals and attachments.
  3. Choose the Send, Email, Share or Request action described in the guide.
  4. Select recipients and attachment/signature options shown by the form.
  5. Submit once and verify the activity, delivery metadata, public link or approval request created by the module.

Fields, choices and supported possibilities

Exact actionSend the supplier work-order email
Exact navigationAdmin Area → Maintenance & Jobs → Allocate/Resend Email
Module version1.0.0
Access ruleAuthorised maintenance staff
VerificationReopen the source record and confirm the expected status, linked record, file, notification, portal visibility or financial effect.
Maintenance requestProperty, tenant, subject/issue, priority, status, supplier, assignee, cost and administrative note.
Supplier work orderJob title/description, property/manual address, allocated amount, supplier notes, photos and completion evidence.
Financial linkSupplier invoice status, amount/final amount, payment mode, transaction ID and payment comments.
Financial recordClient/vendor/landlord, linked property/request/contract, date/due date, currency, items, taxes, discounts, totals and status.
Payment evidencePayment mode, amount, transaction ID, note/comments, date paid and email/PDF choices where exposed.

Code-backed validations and workflow rules

  • The module creates a temporary HTML attachment for the email and deletes the temporary file afterwards.
  • Maintenance hub visibility is tied to customer-view access in the registered menu.
  • Supplier completion can create a Pending supplier invoice when one does not already exist.
  • Verify linked CRM invoice/payment records before changing a real-estate payment or payout status.
  • The module hooks after_payment_added to write property-related activity when the payment is linked.

Expected result and verification

  • The supported send the supplier work-order email flow completes without bypassing permission or validation checks.
  • The resulting record, setting, status, file, delivery event or external response is visible from the relevant workspace.
  • Unexpected validation, provider or linked-record errors are investigated before retrying.

Security, privacy and operational checks

  • Apply least privilege to purchasing, vendor, invoice, payment, return, contract and report permissions.
  • Verify vendor identity, bank/payment details, tax, currency, totals and approvals before creating financial commitments.
  • Treat public links, signatures, portal files, attachments and exported reports as controlled business records.
  • Test settings and automated jobs with controlled records before production-wide use.