Payment recording and reconciliation

Verify the payment-attempt reference

Confirm the CRM payment record receives the original attempt reference.

Audience: CRM staffPermission: Finance staff / technical supportModule v1.0.0
Exact navigationInvoice → Payment record
Before you begin
  • Use the exact navigation above and confirm the intended invoice, case, client, property, document or environment.
  • Confirm module activation and the stated permission before attempting the action.
  • Use a controlled test record for payments, emails, public/portal access, provider calls and deletion.

What this guide covers

Confirm the CRM payment record receives the original attempt reference. These instructions follow the supplied module’s live hooks, menus, controllers, forms, model rules and downstream effects.

Exact step-by-step process

  1. Open the successful invoice payment.
  2. Compare the stored attempt reference with the PaymentIntent metadata.

Fields, choices and supported possibilities

Fieldpayment_attempt_reference
Category/help-centre/category/stripe-ideal-payment-gateway/
Topic/help-centre/topic/stripe-ideal-payment-recording/

Code-backed validations and workflow rules

  • The supplied callback/webhook code applies this rule before or during addPayment.

Expected result and verification

  • Verify the payment-attempt reference completes through the supplied module flow.
  • Reopen the source record or settings page and verify the stored value, status, payment, file, timeline entry or notification.

Security, privacy and operational checks

  • Use the least-privilege account that has the stated permission.
  • Use a controlled test record before applying provider, financial, public-link, email or destructive actions in production.