Administrator documents
Upload, classify, store and download staff-added case documents under the module’s actual validation rules.
Upload administrator case documents
Add one or more validated files to the case.
Open guide →How-to guideUse the suggested licence document types
Classify a file using the free-text type field and supplied suggestions.
Open guide →How-to guideUpload multiple files in one administrator action
Understand that each selected file is validated and recorded separately.
Open guide →How-to guideSet a document expiry date
Record an optional expiry date with the uploaded evidence.
Open guide →How-to guideAdd administrator document notes
Store context with the document record.
Open guide →How-to guideUnderstand administrator document visibility
Know that the supplied staff upload flow makes every document client-visible.
Open guide →How-to guideCheck administrator upload file types
Use only extensions accepted by the module.
Open guide →How-to guideCheck the 15 MB document limit
Keep every individual uploaded file within the configured maximum.
Open guide →How-to guideUnderstand generated document storage names
Know that the original filename and generated stored name are separated.
Open guide →How-to guideDownload an administrator case document
Retrieve the stored file through the staff case action.
Open guide →How-to guideTroubleshoot a missing administrator document file
Handle a database row whose physical file can no longer be resolved.
Open guide →How-to guideUnderstand missing document deletion and reclassification actions
Know that the supplied live controller has no document delete or status-edit endpoint.
Open guide →How-to guideClassify a document as Uploaded
Save the uploaded document with status uploaded.
Open guide →How-to guideClassify a document as Requested
Save the uploaded document with status requested.
Open guide →How-to guideClassify a document as Under review
Save the uploaded document with status under_review.
Open guide →How-to guideClassify a document as Approved
Save the uploaded document with status approved.
Open guide →How-to guideClassify a document as Rejected
Save the uploaded document with status rejected.
Open guide →How-to guideClassify a document as Submitted to authority
Save the uploaded document with status submitted_to_authority.
Open guide →How-to guideClassify a document as Final issued
Save the uploaded document with status final_issued.
Open guide →