Administrator documents

Understand administrator document visibility

Know that the supplied staff upload flow makes every document client-visible.

Audience: CRM staffPermission: Edit Licence ApplicationsModule v1.0.0
Exact navigationAdmin Area → Licence Applications → Case → Documents
Before you begin
  • Use the exact navigation above and confirm the intended invoice, case, client, property, document or environment.
  • Confirm module activation and the stated permission before attempting the action.
  • Use a controlled test record for payments, emails, public/portal access, provider calls and deletion.

What this guide covers

Know that the supplied staff upload flow makes every document client-visible. These instructions follow the supplied module’s live hooks, menus, controllers, forms, model rules and downstream effects.

Exact step-by-step process

  1. Before uploading, confirm the file is suitable for the client portal.
  2. Upload.
  3. Check the client case page with a controlled account.

Fields, choices and supported possibilities

visible_to_landlord1
Category/help-centre/category/licence-applications/
Topic/help-centre/topic/licence-applications-admin-documents/

Code-backed validations and workflow rules

  • The supplied upload and download controller applies this behaviour.

Expected result and verification

  • Understand administrator document visibility completes through the supplied module flow.
  • Reopen the source record or settings page and verify the stored value, status, payment, file, timeline entry or notification.

Security, privacy and operational checks

  • Use the least-privilege account that has the stated permission.
  • Use a controlled test record before applying provider, financial, public-link, email or destructive actions in production.