Property & Compliance Management

Complete applicant identity fields

Enter first/last name, email, phone, date of birth and nationality.

Reviewed 27 October 2026Merged module 2.1.3
Where to goPublic Tenant Application → Applicant Details

Before you start

Staff review and invitation changes require tenant Edit within property/application scope. Applicants use their own valid invitation or the enabled public intake.

Follow these steps

  1. Open the application workspace or the applicant’s invitation link.
  2. Enter first/last name, email, phone, date of birth and nationality.
  3. Fields are applicant_first_name, applicant_last_name, applicant_email, applicant_phone, applicant_dob and applicant_nationality.
  4. Submit once, then check the application reference, decision or invitation state.

Fields, rules and limits

  • Fields are applicant_first_name, applicant_last_name, applicant_email, applicant_phone, applicant_dob and applicant_nationality.

Check it worked

The application, invitation or decision is retained against the intended property and applicant.

If something does not look right

If the expected result is missing, check the saved record, the current workspace and the action’s permissions. Record the exact validation message; do not repeat a state-changing action until you know whether the first attempt saved.

Questions and answers

Does disabling public intake revoke invitations?

No. Open public intake and valid recipient-bound invitations are separate paths. Revoke an invitation explicitly when it must no longer be usable.

What happens when I resend an invitation?

The new invitation replaces the earlier usable token. Use the latest message and verify the intended property and recipient before sending.