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Property & Compliance Management

Understand public intake and invitation settings

Check public enablement, policy links, invitation lifetime and retention for applications.

Reviewed 27 October 2026Merged module 2.1.3
Where to goProperties Management → Requests & Applications → Onboarding workspace → public application settings

Before you start

Staff review and invitation changes require tenant Edit within property/application scope. Applicants use their own valid invitation or the enabled public intake.

Follow these steps

  1. Open the application workspace or the applicant’s invitation link.
  2. Check public enablement, policy links, invitation lifetime and retention for applications.
  3. Invited applications use a valid recipient/property-bound token. Open public intake has its own enablement setting; disabling open intake does not itself invalidate a valid invitation. Privacy and terms URLs must be configured before the application can be accepted.
  4. The application, invitation or decision is retained against the intended property and applicant.

Fields, rules and limits

  • Invited applications use a valid recipient/property-bound token. Open public intake has its own enablement setting; disabling open intake does not itself invalidate a valid invitation. Privacy and terms URLs must be configured before the application can be accepted.
  • The public settings form exposes enablement, Privacy URL and Terms URL. Other seeded options are deployment configuration; do not look for an invitation-TTL or provider dropdown in General Settings unless your workspace actually exposes it.

Check it worked

The application, invitation or decision is retained against the intended property and applicant.

If something does not look right

If the expected result is missing, check the saved record, the current workspace and the action’s permissions. Record the exact validation message; do not repeat a state-changing action until you know whether the first attempt saved.

Questions and answers

Does disabling public intake revoke invitations?

No. Open public intake and valid recipient-bound invitations are separate paths. Revoke an invitation explicitly when it must no longer be usable.

What happens when I resend an invitation?

The new invitation replaces the earlier usable token. Use the latest message and verify the intended property and recipient before sending.