Property & Compliance Management

Send a tenant application invitation

Choose property, recipient name/email, invite mode and personal message.

Reviewed 27 October 2026Merged module 2.1.3
Where to goProperties Management → Requests & Applications → Tenant Onboarding → applications → Send Invite

Before you start

Staff review and invitation changes require tenant Edit within property/application scope. Applicants use their own valid invitation or the enabled public intake.

Follow these steps

  1. Open the application workspace or the applicant’s invitation link.
  2. Choose property, recipient name/email, invite mode and personal message.
  3. The module stores invite records/tokens and default TTL is 14 days.
  4. Submit once, then check the application reference, decision or invitation state.

Fields, rules and limits

  • The module stores invite records/tokens and default TTL is 14 days.
  • An invitation is bound to a property and recipient and can be used once. Resending replaces the usable invitation; a revoked, used or expired token cannot start another submission. The default lifetime is 14 days, subject to the workspace option.

Check it worked

The application, invitation or decision is retained against the intended property and applicant.

If something does not look right

If the expected result is missing, check the saved record, the current workspace and the action’s permissions. Record the exact validation message; do not repeat a state-changing action until you know whether the first attempt saved.

Questions and answers

Does disabling public intake revoke invitations?

No. Open public intake and valid recipient-bound invitations are separate paths. Revoke an invitation explicitly when it must no longer be usable.

What happens when I resend an invitation?

The new invitation replaces the earlier usable token. Use the latest message and verify the intended property and recipient before sending.