Follow a licence application and upload its documents
Review application progress, read the guidance and add the requested supporting documents.
Where to goMy Account → License Applications → View Application
Before you startChoose the correct application reference and follow the document requirements displayed for that case.
Follow these steps
- Find the application and choose View Application.
- Review its reference, status, timeline, submitted answers and official guidance.
- In the document area, select the document type, choose the file and add notes where appropriate.
- Choose Upload Document and wait for confirmation. Check that it appears against the correct application.
- Use Download on an existing document when available. Follow any request for clarification through the supplied support route.
Details that matter
Supporting evidenceUse the requested document type so the reviewing team can identify its purpose.
Status updatesA successful upload adds evidence. It does not itself change the application into an approved licence.
Common questions
Can I edit or delete a submitted application?
The current customer view does not provide a general edit or delete action. Ask Britixo about a correction using the reference.
Where are draft answers?
Return to the application area and use Resume Draft for saved, unsubmitted work.
Related help
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