My Account guide

Request and follow a professional service

Create a professional-service request and follow its connected service workspace.

Customer guidanceProjects and servicesReviewed 15 October 2026
Jump to stepsOpen My Account ↗
Where to goMy Account → Active services
Before you startAn order or request is subject to the scope, price and approval process shown for that service.

Follow these steps

  1. Open Active services from the dashboard or the available service link.
  2. Choose the relevant service area, such as Website Development, Software Development or Hosting Services.
  3. To start a request, enter the service category, title, requirements, priority, target date and initial notes requested by the form.
  4. Review the consent and request information, then choose Create order and continue when you want to submit it.
  5. Open the resulting service workspace to follow the information and progress shared for your request.

Details that matter

ScopeDescribe the outcome you need and the current problem. A service request does not make every optional service part of your existing package.
Existing servicesOpen the service already linked to your account instead of creating a duplicate request about the same work.

Common questions

Is this the same as My Projects?

A service can have its own connected workflow. My Projects separately displays projects shared with you.

Can I change the agreed scope here?

Use the available request or discussion route and wait for Britixo to confirm any commercial or delivery change.