View and manage users inside your business application
Choose an application, review its staff directory and open its authorised staff-management screen.
Where to goMy Account → Staff / Users → Workspace users
Before you startYou need an installed application and the relevant workspace access. My Account permissions alone do not grant workspace administrator rights.
Follow these steps
- Open the workspace-user area in Staff / Users.
- Select the application from the application dropdown.
- Review the staff/user and administrator counts, names, email addresses and roles shown.
- Choose Staff Access or Manage Staff / Users when available to open the application’s authorised staff-management screen.
- Use an individual Email access action only for the intended user when offered. Check its result.
Details that matter
No installed applicationInstall or activate an eligible application before expecting a workspace staff directory.
Inside the applicationCreate and edit application staff through the controls and permissions of that workspace.
Common questions
Which tab should I use for invoice access?
Use Account users to grant the My Account billing section. Workspace users manage access inside the installed software.
Why is administrator access unavailable?
The workspace has not granted that account the required administrator permission, or the application is not ready.
Related help
Was this guide useful?Your response is stored only in this browser.