Understand portal case creation events
Verify both the model creation event and landlord-submission timeline event.
Exact navigationClient Portal → Licence Applications → New Application → Submit
Before you begin
- Use the exact navigation above and confirm the intended invoice, case, client, property, document or environment.
- Confirm module activation and the stated permission before attempting the action.
- Use a controlled test record for payments, emails, public/portal access, provider calls and deletion.
What this guide covers
Verify both the model creation event and landlord-submission timeline event. These instructions follow the supplied module’s live hooks, menus, controllers, forms, model rules and downstream effects.
Exact step-by-step process
- Submit a controlled case.
- Open it.
- Review the case-created and landlord-submission timeline evidence.
- Confirm notification delivery outcome.
Fields, choices and supported possibilities
Actor typelandlord
Statusapplication_started
Category/help-centre/category/licence-applications/
Topic/help-centre/topic/licence-applications-client-application/
Code-backed validations and workflow rules
- The portal controller limits records to the current client ID.
Expected result and verification
- Understand portal case creation events completes through the supplied module flow.
- Reopen the source record or settings page and verify the stored value, status, payment, file, timeline entry or notification.
Security, privacy and operational checks
- Use the least-privilege account that has the stated permission.
- Use a controlled test record before applying provider, financial, public-link, email or destructive actions in production.