Britixo CRMBritixo CRM Enterprise Help Centre
Category

Compliance Monitor

Manage property, tenancy, safety, licensing, agency governance, renewals, notifications, GDPR retention, PDFs and audit evidence.

245 code-inspected guidesModule v1.0.0Property and agency compliance

Module setup, access and core records

01Compliance Monitor module overviewUnderstand how property, tenancy, safety, licensing, governance, renewal and audit workflows connect in one module.02Enable Compliance Monitor permissionsAssign the module permission group so staff see only the actions they are authorised to perform.03Understand the Compliance Monitor menu groupsNavigate Core Compliance, Safety Certificates, Tenancy Compliance, Licensing & Gov, Agency Governance and the audit menus.04Use the Compliance Monitor dashboardRead live counts and open the correct operational workspace from the dashboard.05Interpret dashboard compliance risk metricsUse overdue, due-soon, renewal and notification counts as operational queues rather than static totals.06Synchronise linked propertiesRefresh property relationships from the real-estate source into the Compliance Monitor sync index.07Synchronise suppliersRefresh supplier records used by certificate, contractor and compliance workflows.08Use the compliance records registerSearch all approved and active compliance records from one register.09Search and filter compliance recordsCombine live search, section and compliance type filters to isolate the correct record.10Open an approved compliance record PDFOpen the system-generated PDF linked to an approved compliance record.11Download a compliance record PDF safelyUse the supported record-PDF endpoint instead of copying an internal filesystem path.12Understand compliance record statusesRead draft, pending, approved, current, due, overdue, expired, rejected, revoked and cancelled states consistently.13Use display references and certificate numbersUse generated references to distinguish records, notifications and certificates across workspaces.14Review the notification and intimation engineMonitor staged compliance notices, delivery state, opens, verification and generated PDF evidence.15Run the intimation engine manuallyProcess due notification stages from the administration area.16Understand staged compliance notificationsInterpret advance, due and overdue notice stages without sending duplicate messages.17Generate a notification PDFCreate the PDF evidence associated with a notification log.18Repair a missing notification PDFRebuild a notification PDF log when the message exists but its generated file is missing.19Resend a compliance notification emailResend an existing notification using its retained log and linked record context.20Resend the latest notification for a recordUse the record-level action to resend only the latest applicable notification.21Open the latest notification PDF for a recordJump from a compliance record to its most recent notification PDF.22Use the renewal submissions registerSearch external renewal uploads and track their internal review status.23Review an external renewal submissionInspect the submitted file, source notification, delivery context and linked compliance record.24Move a renewal submission into document reviewCreate or reopen the matching internal intake record from an external renewal upload.25Approve, reject or mark a renewal under reviewUse supported renewal statuses without bypassing the linked intake approval.26Use the public compliance renewal linkOpen the tokenised renewal page sent with a compliance notification.27Upload renewal evidence from the public pageSubmit a replacement certificate or supporting file through the tokenised renewal workflow.28Configure and run the Compliance Monitor cronUse the protected cron endpoint for property/supplier sync, notification processing and GDPR retention execution.

Safety certificate intake and approval

01Use Gas Safety / CP12 trackingManage the end-to-end intake, review, approval and evidence lifecycle for gas safety certificate.02Upload Gas Safety / CP12 evidenceCreate a document-intake record for gas safety certificate and attach it to the correct linked entity.03Parse Gas Safety / CP12 evidenceRun the module extraction step and inspect values detected from the uploaded gas safety certificate.04Review and edit Gas Safety / CP12 detailsVerify extracted fields, correct errors and save a review before approval.05Approve a Gas Safety / CP12 compliance recordConvert a reviewed intake into an approved compliance record only after mandatory evidence checks pass.06Open the Gas Safety / CP12 PDF recordOpen or generate the system PDF for an approved Gas Safety / CP12 record and distinguish it from original evidence.07Delete Gas Safety / CP12 intake evidence safelyUse the controlled delete action for an incorrect or duplicate intake without deleting the wrong approved record.08Use EICR trackingManage the end-to-end intake, review, approval and evidence lifecycle for electrical installation condition report.09Upload EICR evidenceCreate a document-intake record for electrical installation condition report and attach it to the correct linked entity.10Parse EICR evidenceRun the module extraction step and inspect values detected from the uploaded electrical installation condition report.11Review and edit EICR detailsVerify extracted fields, correct errors and save a review before approval.12Approve a EICR compliance recordConvert a reviewed intake into an approved compliance record only after mandatory evidence checks pass.13Open the EICR PDF recordOpen or generate the system PDF for an approved EICR record and distinguish it from original evidence.14Delete EICR intake evidence safelyUse the controlled delete action for an incorrect or duplicate intake without deleting the wrong approved record.15Use EPC / MEES trackingManage the end-to-end intake, review, approval and evidence lifecycle for EPC or MEES evidence.16Upload EPC / MEES evidenceCreate a document-intake record for EPC or MEES evidence and attach it to the correct linked entity.17Parse EPC / MEES evidenceRun the module extraction step and inspect values detected from the uploaded EPC or MEES evidence.18Review and edit EPC / MEES detailsVerify extracted fields, correct errors and save a review before approval.19Approve a EPC / MEES compliance recordConvert a reviewed intake into an approved compliance record only after mandatory evidence checks pass.20Open the EPC / MEES PDF recordOpen or generate the system PDF for an approved EPC / MEES record and distinguish it from original evidence.21Delete EPC / MEES intake evidence safelyUse the controlled delete action for an incorrect or duplicate intake without deleting the wrong approved record.22Use Smoke & CO Alarms trackingManage the end-to-end intake, review, approval and evidence lifecycle for smoke or carbon-monoxide alarm evidence.23Upload Smoke & CO Alarms evidenceCreate a document-intake record for smoke or carbon-monoxide alarm evidence and attach it to the correct linked entity.24Parse Smoke & CO Alarms evidenceRun the module extraction step and inspect values detected from the uploaded smoke or carbon-monoxide alarm evidence.25Review and edit Smoke & CO Alarms detailsVerify extracted fields, correct errors and save a review before approval.26Approve a Smoke & CO Alarms compliance recordConvert a reviewed intake into an approved compliance record only after mandatory evidence checks pass.27Open the Smoke & CO Alarms PDF recordOpen or generate the system PDF for an approved Smoke & CO Alarms record and distinguish it from original evidence.28Delete Smoke & CO Alarms intake evidence safelyUse the controlled delete action for an incorrect or duplicate intake without deleting the wrong approved record.29Use Fire Risk Assessment trackingManage the end-to-end intake, review, approval and evidence lifecycle for fire risk assessment evidence.30Upload Fire Risk Assessment evidenceCreate a document-intake record for fire risk assessment evidence and attach it to the correct linked entity.31Parse Fire Risk Assessment evidenceRun the module extraction step and inspect values detected from the uploaded fire risk assessment evidence.32Review and edit Fire Risk Assessment detailsVerify extracted fields, correct errors and save a review before approval.33Approve a Fire Risk Assessment compliance recordConvert a reviewed intake into an approved compliance record only after mandatory evidence checks pass.34Open the Fire Risk Assessment PDF recordOpen or generate the system PDF for an approved Fire Risk Assessment record and distinguish it from original evidence.35Delete Fire Risk Assessment intake evidence safelyUse the controlled delete action for an incorrect or duplicate intake without deleting the wrong approved record.36Use Legionella Risk Assessment trackingManage the end-to-end intake, review, approval and evidence lifecycle for legionella risk assessment evidence.37Upload Legionella Risk Assessment evidenceCreate a document-intake record for legionella risk assessment evidence and attach it to the correct linked entity.38Parse Legionella Risk Assessment evidenceRun the module extraction step and inspect values detected from the uploaded legionella risk assessment evidence.39Review and edit Legionella Risk Assessment detailsVerify extracted fields, correct errors and save a review before approval.40Approve a Legionella Risk Assessment compliance recordConvert a reviewed intake into an approved compliance record only after mandatory evidence checks pass.41Open the Legionella Risk Assessment PDF recordOpen or generate the system PDF for an approved Legionella Risk Assessment record and distinguish it from original evidence.42Delete Legionella Risk Assessment intake evidence safelyUse the controlled delete action for an incorrect or duplicate intake without deleting the wrong approved record.43Use Building Safety / Higher-Risk Buildings trackingManage the end-to-end intake, review, approval and evidence lifecycle for building safety evidence.44Upload Building Safety / Higher-Risk Buildings evidenceCreate a document-intake record for building safety evidence and attach it to the correct linked entity.45Parse Building Safety / Higher-Risk Buildings evidenceRun the module extraction step and inspect values detected from the uploaded building safety evidence.46Review and edit Building Safety / Higher-Risk Buildings detailsVerify extracted fields, correct errors and save a review before approval.47Approve a Building Safety / Higher-Risk Buildings compliance recordConvert a reviewed intake into an approved compliance record only after mandatory evidence checks pass.48Open the Building Safety / Higher-Risk Buildings PDF recordOpen or generate the system PDF for an approved Building Safety / Higher-Risk Buildings record and distinguish it from original evidence.49Delete Building Safety / Higher-Risk Buildings intake evidence safelyUse the controlled delete action for an incorrect or duplicate intake without deleting the wrong approved record.50Use Asbestos Management trackingManage the end-to-end intake, review, approval and evidence lifecycle for asbestos survey or management evidence.51Upload Asbestos Management evidenceCreate a document-intake record for asbestos survey or management evidence and attach it to the correct linked entity.52Parse Asbestos Management evidenceRun the module extraction step and inspect values detected from the uploaded asbestos survey or management evidence.53Review and edit Asbestos Management detailsVerify extracted fields, correct errors and save a review before approval.54Approve a Asbestos Management compliance recordConvert a reviewed intake into an approved compliance record only after mandatory evidence checks pass.55Open the Asbestos Management PDF recordOpen or generate the system PDF for an approved Asbestos Management record and distinguish it from original evidence.56Delete Asbestos Management intake evidence safelyUse the controlled delete action for an incorrect or duplicate intake without deleting the wrong approved record.

Licensing and registration intake

01Use HMO / Licensing trackingManage the end-to-end intake, review, approval and evidence lifecycle for HMO licence or application evidence.02Upload HMO / Licensing evidenceCreate a document-intake record for HMO licence or application evidence and attach it to the correct linked entity.03Parse HMO / Licensing evidenceRun the module extraction step and inspect values detected from the uploaded HMO licence or application evidence.04Review and edit HMO / Licensing detailsVerify extracted fields, correct errors and save a review before approval.05Approve a HMO / Licensing compliance recordConvert a reviewed intake into an approved compliance record only after mandatory evidence checks pass.06Open the HMO / Licensing PDF recordOpen or generate the system PDF for an approved HMO / Licensing record and distinguish it from original evidence.07Delete HMO / Licensing intake evidence safelyUse the controlled delete action for an incorrect or duplicate intake without deleting the wrong approved record.08Use Selective / Additional Licensing trackingManage the end-to-end intake, review, approval and evidence lifecycle for selective or additional licensing evidence.09Upload Selective / Additional Licensing evidenceCreate a document-intake record for selective or additional licensing evidence and attach it to the correct linked entity.10Parse Selective / Additional Licensing evidenceRun the module extraction step and inspect values detected from the uploaded selective or additional licensing evidence.11Review and edit Selective / Additional Licensing detailsVerify extracted fields, correct errors and save a review before approval.12Approve a Selective / Additional Licensing compliance recordConvert a reviewed intake into an approved compliance record only after mandatory evidence checks pass.13Open the Selective / Additional Licensing PDF recordOpen or generate the system PDF for an approved Selective / Additional Licensing record and distinguish it from original evidence.14Delete Selective / Additional Licensing intake evidence safelyUse the controlled delete action for an incorrect or duplicate intake without deleting the wrong approved record.15Use Wales Licensing / Registration trackingManage the end-to-end intake, review, approval and evidence lifecycle for Wales licensing or registration evidence.16Upload Wales Licensing / Registration evidenceCreate a document-intake record for Wales licensing or registration evidence and attach it to the correct linked entity.17Parse Wales Licensing / Registration evidenceRun the module extraction step and inspect values detected from the uploaded Wales licensing or registration evidence.18Review and edit Wales Licensing / Registration detailsVerify extracted fields, correct errors and save a review before approval.19Approve a Wales Licensing / Registration compliance recordConvert a reviewed intake into an approved compliance record only after mandatory evidence checks pass.20Open the Wales Licensing / Registration PDF recordOpen or generate the system PDF for an approved Wales Licensing / Registration record and distinguish it from original evidence.21Delete Wales Licensing / Registration intake evidence safelyUse the controlled delete action for an incorrect or duplicate intake without deleting the wrong approved record.22Use Scotland Letting Agent Register trackingManage the end-to-end intake, review, approval and evidence lifecycle for Scottish letting-agent register evidence.23Upload Scotland Letting Agent Register evidenceCreate a document-intake record for Scottish letting-agent register evidence and attach it to the correct linked entity.24Parse Scotland Letting Agent Register evidenceRun the module extraction step and inspect values detected from the uploaded Scottish letting-agent register evidence.25Review and edit Scotland Letting Agent Register detailsVerify extracted fields, correct errors and save a review before approval.26Approve a Scotland Letting Agent Register compliance recordConvert a reviewed intake into an approved compliance record only after mandatory evidence checks pass.27Open the Scotland Letting Agent Register PDF recordOpen or generate the system PDF for an approved Scotland Letting Agent Register record and distinguish it from original evidence.28Delete Scotland Letting Agent Register intake evidence safelyUse the controlled delete action for an incorrect or duplicate intake without deleting the wrong approved record.29Use Northern Ireland Landlord Registration trackingManage the end-to-end intake, review, approval and evidence lifecycle for Northern Ireland landlord registration evidence.30Upload Northern Ireland Landlord Registration evidenceCreate a document-intake record for Northern Ireland landlord registration evidence and attach it to the correct linked entity.31Parse Northern Ireland Landlord Registration evidenceRun the module extraction step and inspect values detected from the uploaded Northern Ireland landlord registration evidence.32Review and edit Northern Ireland Landlord Registration detailsVerify extracted fields, correct errors and save a review before approval.33Approve a Northern Ireland Landlord Registration compliance recordConvert a reviewed intake into an approved compliance record only after mandatory evidence checks pass.34Open the Northern Ireland Landlord Registration PDF recordOpen or generate the system PDF for an approved Northern Ireland Landlord Registration record and distinguish it from original evidence.35Delete Northern Ireland Landlord Registration intake evidence safelyUse the controlled delete action for an incorrect or duplicate intake without deleting the wrong approved record.36Use England PRS Database trackingManage the end-to-end intake, review, approval and evidence lifecycle for PRS database registration evidence.37Upload England PRS Database evidenceCreate a document-intake record for PRS database registration evidence and attach it to the correct linked entity.38Parse England PRS Database evidenceRun the module extraction step and inspect values detected from the uploaded PRS database registration evidence.39Review and edit England PRS Database detailsVerify extracted fields, correct errors and save a review before approval.40Approve a England PRS Database compliance recordConvert a reviewed intake into an approved compliance record only after mandatory evidence checks pass.41Open the England PRS Database PDF recordOpen or generate the system PDF for an approved England PRS Database record and distinguish it from original evidence.42Delete England PRS Database intake evidence safelyUse the controlled delete action for an incorrect or duplicate intake without deleting the wrong approved record.

Agency and financial evidence intake

01Use CMP / Client Money trackingManage the end-to-end intake, review, approval and evidence lifecycle for client money protection evidence.02Upload CMP / Client Money evidenceCreate a document-intake record for client money protection evidence and attach it to the correct linked entity.03Parse CMP / Client Money evidenceRun the module extraction step and inspect values detected from the uploaded client money protection evidence.04Review and edit CMP / Client Money detailsVerify extracted fields, correct errors and save a review before approval.05Approve a CMP / Client Money compliance recordConvert a reviewed intake into an approved compliance record only after mandatory evidence checks pass.06Open the CMP / Client Money PDF recordOpen or generate the system PDF for an approved CMP / Client Money record and distinguish it from original evidence.07Delete CMP / Client Money intake evidence safelyUse the controlled delete action for an incorrect or duplicate intake without deleting the wrong approved record.08Use HMRC / MTD trackingManage the end-to-end intake, review, approval and evidence lifecycle for HMRC or Making Tax Digital evidence.09Upload HMRC / MTD evidenceCreate a document-intake record for HMRC or Making Tax Digital evidence and attach it to the correct linked entity.10Parse HMRC / MTD evidenceRun the module extraction step and inspect values detected from the uploaded HMRC or Making Tax Digital evidence.11Review and edit HMRC / MTD detailsVerify extracted fields, correct errors and save a review before approval.12Approve a HMRC / MTD compliance recordConvert a reviewed intake into an approved compliance record only after mandatory evidence checks pass.13Open the HMRC / MTD PDF recordOpen or generate the system PDF for an approved HMRC / MTD record and distinguish it from original evidence.14Delete HMRC / MTD intake evidence safelyUse the controlled delete action for an incorrect or duplicate intake without deleting the wrong approved record.

Deposit protection and returns

01Use deposit protection workflowsManage deposit receipt, scheme protection, prescribed information, acknowledgement and end-of-tenancy status.02Create a deposit protection intakeRecord a deposit, protection route and supporting evidence against the linked property.03Review a deposit protection intakeVerify deposit amounts, dates, tenant context, scheme details and uploaded evidence.04Approve a deposit protection recordCreate the approved deposit compliance record after scheme and prescribed-information checks.05Transition a deposit protection workflowMove a deposit record through supported lifecycle actions without skipping evidence checks.06Start a deposit return or deductions caseSelect an eligible deposit record and open the end-of-tenancy settlement workflow.07Build a deposit deductions breakdownAdd itemised deductions and keep the proposed return amount consistent with the deposit balance.08Save and initiate a deposit return caseMove a reviewed settlement draft into the active return workflow.09Open and resolve a deposit disputeRecord a dispute reason, track evidence and move the case to a supported resolution state.10Complete, close or reopen a deposit return caseFinish the workflow, record closure evidence or reopen a case when a legitimate correction is required.11Export deposit return cases to CSVCreate a controlled CSV export of deposit-return workflow records.12Print a deposit settlement summaryCreate a printable summary with deductions, return evidence and workflow notes.13Generate a deposit protection PDFCreate the system PDF from an approved deposit protection record.

Right to Rent checks

01Use the Right to Rent workspaceManage tenant selection, multiple evidence files, check paths, human review and approved certificate records.02Search for a Right to Rent tenantUse the live tenant search endpoint to select the exact occupier before uploading evidence.03Upload multiple Right to Rent evidence filesCreate an OCR intake with the selected tenant, check path and all relevant evidence.04Review a Right to Rent intakeVerify adult-occupier status, applicability, outcome, evidence route and follow-up requirements.05Attach additional Right to Rent review evidenceAdd evidence discovered during review without replacing the original intake history.06Approve a Right to Rent compliance recordCreate the approved record after mandatory check, outcome, evidence and declaration fields are complete.07Generate a Right to Rent PDF certificateCreate the system PDF from the approved Right to Rent record.08Delete a Right to Rent intake safelyRemove an incorrect or duplicate intake with the appropriate permission and audit reason.09Use the Right to Rent audit workspaceReview check records, evidence state and lifecycle events from the tenancy audit area.

AML, KYC and financial sanctions

01Use the AML / KYC intake workspaceManage tenant selection, multi-file evidence, OCR, review, manual credit checks, approval, notification and PDF evidence.02Upload AML / KYC evidenceCreate a multi-file intake for identity, address, credit or due-diligence evidence.03Parse AML / KYC evidenceExtract reviewable identity and compliance details from the uploaded evidence bundle.04Review an AML / KYC intakeVerify identity, address, document validity, risk context and evidence bundle before approval.05Attach additional AML / KYC evidenceAdd supporting files during review while preserving the original intake bundle.06Record a manual AML credit checkSave a structured manual credit-check result against the AML intake.07Approve an AML / KYC recordCreate the approved compliance record after evidence, review and required checks are complete.08Send an AML / KYC notificationSend the approved AML/KYC record through the supported notification workflow.09Generate an AML / KYC PDFCreate the approved AML/KYC evidence PDF and open it through the supported route.10Open an AML / KYC notification PDFOpen the PDF generated for a specific AML/KYC notification log.11Delete AML / KYC evidence safelyRemove an incorrect intake or document without erasing the wrong approved compliance history.12Use the AML / KYC and sanctions auditReview AML, KYC, manual credit-check and sanctions evidence from the financial audit workspace.

GDPR retention and deletion controls

01Use GDPR retention and deletion controlsReview retention policies, due records, legal holds, dry runs, execution and anonymisation audit results.02Review GDPR retention policiesInspect policy keys, scope, retention period, record state and deletion mode.03Backfill retention metadataPopulate policy and due-date metadata for existing module records that lack it.04Run a GDPR retention dry runPreview records due for retention action without changing them.05Apply a GDPR legal holdExclude a specific supported record from retention execution while a valid hold is active.06Remove a GDPR legal holdRelease a record back to normal retention processing after the hold purpose ends.07Execute GDPR retention actionsRun approved anonymisation or deletion actions after reviewing the dry-run results.08Review GDPR retention audit logsTrace backfill, hold, anonymisation, deletion, skip and error events.09Understand GDPR anonymisation boundariesRecognise which sensitive fields the module masks while preserving operational audit structure.10Review the scheduled GDPR retention cycleCheck the retention summary produced by the protected Compliance Monitor cron.

Tenant information and prescribed documents

01Use tenant information and prescribed documentsCreate a service log for required tenant information and link it to active approved compliance records.02Create a tenant information service logRecord the property, tenant, document, service date, method and proof of service.03Review a tenant information service logVerify service details and select the approved compliance record that supports the pack.04Issue an official tenant information packGenerate and send the required pack letter only after linked-record checks are satisfied.05Use tenant information pack acknowledgementAllow the tokenised recipient to acknowledge receipt of the issued information pack.06Generate a tenant information service certificateCreate the PDF certificate recording what was served, when, how and to whom.07Review tenant information service evidenceUse the tenancy audit area to verify service logs, supporting files, acknowledgements and linked records.

Possession, notices and tenancy change controls

01Use possession and notice complianceRecord notice evidence, review required fields and preserve service history.02Upload a possession notice intakeCreate a notice intake against the correct linked property.03Parse and review a possession noticeExtract and verify notice dates, parties, property and service evidence.04Approve possession notice evidenceApprove the notice intake after preconditions and evidence have been reviewed.05Generate a possession notice PDFCreate the standard or detailed module report for approved notice evidence.06Review possession notice evidenceUse the tenancy audit workspace to trace notice records, proofs and chain-of-custody events.07Use the legacy Section 21 archiveReview retained historical Section 21 service records without treating them as a new live notice workflow.

Rent increase, bidding, fees and pet requests

01Use rent increase and bidding complianceRecord rent or bidding changes, review decision fields and retain an audit trail.02Create a rent increase or bidding intakeUpload or record the evidence for a rent change or bidding decision.03Review and approve a rent increase or bidding recordValidate the proposed change, statutory or policy fields and evidence before approval.04Delete a rent increase or bidding intake safelyRemove an incorrect intake while preserving legitimate historical records.05Use the rent increase and bidding auditReview rent-change and bidding evidence, statuses and audit events.06Use tenant fees and permitted paymentsCreate automated fee logs, calculate supported limits and retain evidence for review.07Create a tenant fee or permitted-payment logRecord a fee with amount, charge date, tenant and supporting calculation details.08Review and approve a tenant fee recordVerify the fee category, calculation and evidenced reason before approval.09Delete a tenant fee log safelyRemove an incorrect or duplicate fee log with the correct permission.10Use the tenant fees auditReview fee records, calculations, evidence and status changes.11Use pet requests complianceTrack pet-request intake, decision due dates, evidence, review and approval.12Create a pet request intakeRecord the pet request against the correct source tenancy or property.13Review and decide a pet requestRecord the decision, reasons, conditions and evidence before approval.14Delete a pet request intake safelyRemove an incorrect or duplicate request without losing a genuine decision history.15Use the pet requests auditReview request timing, decisions, evidence and lifecycle events.

Agency governance registers

01Use the Redress Scheme Membership registerTrack redress provider, scheme, membership reference and dates as a live governance record with evidence and audit history.02Review and update Redress Scheme MembershipEdit the governance record, evidence references and review timing before approval.03Approve and open the Redress Scheme Membership PDFApprove the verified governance record and open its generated evidence PDF.04Use the ICO Data Protection Fee / Registration registerTrack ICO registration status, reference, issue, expiry and review dates as a live governance record with evidence and audit history.05Review and update ICO Data Protection Fee / RegistrationEdit the governance record, evidence references and review timing before approval.06Approve and open the ICO Data Protection Fee / Registration PDFApprove the verified governance record and open its generated evidence PDF.07Use the Estate Agency AML Supervision registerTrack supervisory authority, registration, status, evidence and renewal dates as a live governance record with evidence and audit history.08Review and update Estate Agency AML SupervisionEdit the governance record, evidence references and review timing before approval.09Approve and open the Estate Agency AML Supervision PDFApprove the verified governance record and open its generated evidence PDF.10Use the Landlord Ombudsman registerTrack ombudsman or scheme status, references, evidence and review dates as a live governance record with evidence and audit history.11Review and update Landlord OmbudsmanEdit the governance record, evidence references and review timing before approval.12Approve and open the Landlord Ombudsman PDFApprove the verified governance record and open its generated evidence PDF.13Use the Material Information registerTrack governance position, authority guidance, phase gate, enforcement date and evidence as a live governance record with evidence and audit history.14Review and update Material InformationEdit the governance record, evidence references and review timing before approval.15Approve and open the Material Information PDFApprove the verified governance record and open its generated evidence PDF.16Use financial sanctions checksReview the financial-sanctions compliance workspace alongside AML/KYC evidence and audit records.17Use the legal governance registerManage the shared governance register for redress, ICO, AML supervision, ombudsman and material-information obligations.