Find your way around My Account
Find your services, invoices, projects, applications and support in one place, and understand which menus your account can use.
Where to goMy Account → Dashboard
Before you startSign in with your own account. Your organisation, access permissions and active services determine what you can see.
Follow these steps
- Open My Account and start on Dashboard. Review the invoice, service, subscription and ticket summaries.
- Use the side menu to open My profile, Official Letters, Security, Billing & invoices, My Projects, VoIP & Telecommunications, License Applications, Subscriptions, Hosting Solutions, My Apps / Software, Staff / Users, Domains, API access, Support tickets, Documents or Account data status when available.
- On a smaller screen, open the menu before choosing a section. Use the notification or profile controls for the options displayed there.
- Open a record from its section to see its details. Use the record reference when asking Britixo about it.
- Use Help Centre for instructions. Choose Sign out when you have finished, especially on a shared device.
Details that matter
My Account and your business softwareMy Account manages your relationship with Britixo. An installed CRM or ERP application opens its own workspace, with separate users and permissions.
Visible menusA missing menu can mean restricted account access or an unavailable service. It does not prove that a record has been deleted.
Common questions
Can every team member see everything?
No. The account owner or an authorised administrator assigns permitted sections. Workspace permissions are managed separately.
Where do I report missing information?
Check Account data status, then open a support ticket with the section and record reference. Never send your password or verification code.
Related help
Was this guide useful?Your response is stored only in this browser.