My Account guide

Track project tasks, milestones and progress

Find a project and review the information your project team has shared with you.

Customer guidanceProjects and servicesReviewed 15 October 2026
Jump to stepsOpen My Account ↗
Where to goMy Account → My Projects
Before you startYour project permissions decide which tabs and actions are visible.

Follow these steps

  1. Open My Projects. Search by the available project text or use All, Active and To Review filters.
  2. Open a project and read Overview for the brief, next steps and project team.
  3. Open Tasks and Milestones to follow shared work and delivery progress.
  4. Use Submissions for delivered versions, Documents for files, Discussions for conversations and Activity for recorded updates when those tabs are available.
  5. Use the project reference when contacting the project team.

Details that matter

Tasks and milestonesThese customer views display shared project work. They do not imply permission to edit every task or milestone.
To ReviewUse this filter to find projects needing your review, then read the actual submission before deciding.

Common questions

Why is a tab missing?

Some tabs depend on project permissions or available data.

Can I see internal team activity?

Only information shared through the customer project workspace is displayed.