Troubleshooting, limitations and technical reference

Troubleshoot supplier completion

Check status value, notes/photos limit, supplier/job ownership and existing invoice.

Audience: CRM staffPermission: Administrator/supplierModule v1.0.0
Exact navigationSupplier Portal → job
Before you begin
  • Use an account with Administrator/supplier and confirm the intended record or setting before making a change.
  • Follow the exact route above. If the screen or action is absent, check module activation, ownership and permissions rather than using another person’s account.
  • Use controlled test data for configuration, integration, email, AI, payment, portal or automation changes before production-wide use.

What this guide covers

Check status value, notes/photos limit, supplier/job ownership and existing invoice. The instructions reflect the supplied module’s registered menus, controller actions, views, settings and code-backed validation flow.

Exact step-by-step process

  1. Open Supplier Portal → job.
  2. Select the relevant record, filter, report, model or configuration described below.
  3. Use the displayed action or read the current values without altering unrelated data.
  4. Compare the output with the code-backed rules and expected result in this guide.
  5. Record or correct any mismatch before relying on the output in production.

Fields, choices and supported possibilities

Exact actionTroubleshoot supplier completion
Exact navigationSupplier Portal → job
Module version1.0.0
Access ruleAdministrator/supplier
VerificationReopen the source record and confirm the expected status, linked record, file, notification, portal visibility or financial effect.
Maintenance requestProperty, tenant, subject/issue, priority, status, supplier, assignee, cost and administrative note.
Supplier work orderJob title/description, property/manual address, allocated amount, supplier notes, photos and completion evidence.
Financial linkSupplier invoice status, amount/final amount, payment mode, transaction ID and payment comments.

Code-backed validations and workflow rules

  • Maximum 10 photos; completion can create one Pending supplier invoice.
  • Maintenance hub visibility is tied to customer-view access in the registered menu.
  • Supplier completion can create a Pending supplier invoice when one does not already exist.

Expected result and verification

  • The supported troubleshoot supplier completion flow completes without bypassing permission or validation checks.
  • The resulting record, setting, status, file, delivery event or external response is visible from the relevant workspace.
  • Unexpected validation, provider or linked-record errors are investigated before retrying.

Security, privacy and operational checks

  • Apply least privilege to purchasing, vendor, invoice, payment, return, contract and report permissions.
  • Verify vendor identity, bank/payment details, tax, currency, totals and approvals before creating financial commitments.
  • Treat public links, signatures, portal files, attachments and exported reports as controlled business records.
  • Test settings and automated jobs with controlled records before production-wide use.