Use the Authentication_broker controller reference
Map login, registration, password reset, logout and validation helpers to broker portal guides.
Before you start
Investigate with the affected role and workspace; a direct route does not bypass record permissions.
Follow these steps
- Record the exact screen, record reference and error message.
- Map login, registration, password reset, logout and validation helpers to broker portal guides.
- Layout/data/view/title/disable methods are rendering helpers, not separate pages.
- Retry only after correcting the cause and checking whether the first attempt already saved anything.
Fields, rules and limits
- Layout/data/view/title/disable methods are rendering helpers, not separate pages.
Check it worked
The issue is resolved or can be escalated with a precise record reference and reproducible error.
If something does not look right
If the expected result is missing, check the saved record, the current workspace and the action’s permissions. Record the exact validation message; do not repeat a state-changing action until you know whether the first attempt saved.
Questions and answers
What should I verify for this task?
Layout/data/view/title/disable methods are rendering helpers, not separate pages.
Why is the record or action unavailable?
Investigate with the affected role and workspace; a direct route does not bypass record permissions. Check the current company and record relationship before requesting additional access.
