Understand landlord-action flags

Recognise statuses that require documents, missing information or an authority-query response from the client.

What this guide covers

Recognise statuses that require documents, missing information or an authority-query response from the client. The instructions below follow the supplied module’s live menu, controller, form, model and JavaScript flow.

Exact step-by-step process

1. Open Admin Area → Full Compliance Applications → Case.
2. Locate the record, setting or action used to understand landlord-action flags.
3. Complete the displayed fields or controls exactly as described in this guide.
4. Select the available save, submit, update, call, sign, upload or confirm action.
5. Return to the related register, portal, dashboard or call panel and verify the recorded result.

Fields, choices and supported possibilities

Code-backed validations and workflow rules

• Documents requested, More information required and Authority query received are installed as landlord-action statuses.

Expected result and verification

• The understand landlord-action flags workflow completes without a validation, permission or availability error.
• The relevant case, document, proposal, call, extension, widget session, timeline or audit evidence shows the expected state.
• Any client-visible or public result appears only where the code explicitly allows it.

Security, privacy and operational checks

• Use a controlled test case, contact, extension or website origin before production rollout.
• Grant the minimum permissions needed and protect private documents, call metadata, signing evidence, API credentials and infrastructure paths.

Related Full Compliance Applications and CRM guides