Use status: More information required
Additional information is required.
Exact navigationAdmin Area → Full Compliance Applications → Case → Update status
Before you begin
- Confirm the module is active and use the exact navigation shown above.
- Use an account with the stated module and core CRM permissions.
- Use known test records when changing statuses, visibility, saved filters or global navigation.
What this guide covers
Additional information is required. The instructions below follow the supplied module’s live menu, controller, form, model and JavaScript flow.
Exact step-by-step process
- Open Admin Area → Full Compliance Applications → Case → Update status.
- Locate the record, setting or action used to use status: more information required.
- Complete the displayed fields or controls exactly as described in this guide.
- Select the available save, submit, update, call, sign, upload or confirm action.
- Return to the related register, portal, dashboard or call panel and verify the recorded result.
Fields, choices and supported possibilities
StatusMore information required
Status noteExplain the specific update for this case.
Code-backed validations and workflow rules
- The visible label is “More information required”.
- The status is visible to the landlord.
- This status sets Landlord action required on the case and portal/register display.
Expected result and verification
- The use status: more information required workflow completes without a validation, permission or availability error.
- The relevant case, document, proposal, call, extension, widget session, timeline or audit evidence shows the expected state.
- Any client-visible or public result appears only where the code explicitly allows it.
Security, privacy and operational checks
- Use a controlled test case, contact, extension or website origin before production rollout.
- Grant the minimum permissions needed and protect private documents, call metadata, signing evidence, API credentials and infrastructure paths.