Verify and select your VoIP caller ID
Verify a number you control or use an eligible dedicated DID as the outgoing caller ID.
Where to goVoIP & Telecommunications → Configure your VoIP → Caller ID
Before you startSelect the correct account or team. You must control the number you ask to verify.
Follow these steps
- Open Configure your VoIP and select the correct account or team.
- Open Caller ID and choose an available number-verification method, such as SMS or voice call.
- Enter the required number and confirm that you control it, then request verification.
- Enter the received code and choose Verify. Use Check verification to refresh the status when offered.
- For an owned and active dedicated DID, use the available action to select that DID as caller ID.
- Check the selected caller ID and calling status before making calls.
Details that matter
Verified does not mean unrestrictedCalling also depends on credit, package permissions, service approval and carrier restrictions.
Dedicated DIDThe DID must belong to the eligible account and be active before it can be selected through this route.
Common questions
Can I present a number I do not control?
Use only a number you control and can verify, or an eligible assigned DID.
Why are calls still restricted after verification?
Read the service status. Credit, provisioning, administration or the permitted calling destinations may still need attention.
Related help
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