Cancel or terminate onboarding
Use the supported terminal action with an operational record of the reason.
Exact navigationOnboarding workspace → Actions → Cancel/Terminate
Before you begin
- Use an account with Authorised reviewer and confirm the intended record or setting before making a change.
- Follow the exact route above. If the screen or action is absent, check module activation, ownership and permissions rather than using another person’s account.
- Use controlled test data for configuration, integration, email, AI, payment, portal or automation changes before production-wide use.
What this guide covers
Use the supported terminal action with an operational record of the reason. The instructions reflect the supplied module’s registered menus, controller actions, views, settings and code-backed validation flow.
Exact step-by-step process
- Open Onboarding workspace → Actions → Cancel/Terminate.
- Open the exact record and review linked documents, payments, approvals, files and portal visibility.
- Choose the supported Delete, Remove, Void or Cancel action.
- Confirm the action only after checking the consequence described below.
- Return to the list and verify whether the record was removed, retained with a status, or blocked by a code-backed restriction.
Fields, choices and supported possibilities
Exact actionCancel or terminate onboarding
Exact navigationOnboarding workspace → Actions → Cancel/Terminate
Module version1.0.0
Access ruleAuthorised reviewer
VerificationReopen the source record and confirm the expected status, linked record, file, notification, portal visibility or financial effect.
Tenant/applicantIdentity, contact, current address, employment/income, occupants, pets, smoker/benefits/children flags and right-to-rent data where exposed.
Tenancy termsProperty, tenant client, start/end/move-in dates, term, rent, frequency, deposit, holding deposit and deposit scheme.
Consent and workflowInvite mode, consents, review notes, agreement template/body, signature stage and workflow action.
Code-backed validations and workflow rules
- Cancelled/terminated states should not continue to signature or invoice creation.
- Public application and onboarding actions use token/record checks and explicit workflow states.
- Do not advance a workflow until the required party, property, dates, financial terms and consent/evidence are complete.
Expected result and verification
- The supported cancel or terminate onboarding flow completes without bypassing permission or validation checks.
- The resulting record, setting, status, file, delivery event or external response is visible from the relevant workspace.
- Unexpected validation, provider or linked-record errors are investigated before retrying.
Security, privacy and operational checks
- Apply least privilege to purchasing, vendor, invoice, payment, return, contract and report permissions.
- Verify vendor identity, bank/payment details, tax, currency, totals and approvals before creating financial commitments.
- Treat public links, signatures, portal files, attachments and exported reports as controlled business records.
- Test settings and automated jobs with controlled records before production-wide use.