Quick-add a tenant
Create the minimal customer/contact needed for onboarding.
Before you start
Quick-add requires tenant Create and access to the selected property. Search the existing customers and contacts before creating another tenant identity.
Follow these steps
- Open the saved onboarding draft from Onboarding workspace.
- Create the minimal customer/contact needed for onboarding.
- Quick-add requires tenant Create and an accessible property context. Search for an existing customer/contact first, then verify the new tenant contact and property relationship.
- Use the task-specific action below, then reload the workflow and inspect the resulting state.
Fields, rules and limits
- Quick-add requires tenant Create and an accessible property context. Search for an existing customer/contact first, then verify the new tenant contact and property relationship.
Check it worked
The intended workflow step is saved with its linked agreement, evidence and financial state.
If something does not look right
If the expected result is missing, check the saved record, the current workspace and the action’s permissions. Record the exact validation message; do not repeat a state-changing action until you know whether the first attempt saved.
Questions and answers
Why is the next workflow action unavailable?
The workflow evaluates its saved state, party links, compliance requirements, agreement confirmation, signatures and payment gate. Resolve the displayed blocker instead of manually changing the status.
Should the parties sign again after a delivery error?
Check the saved execution evidence first. If signatures are retained and PDF/email delivery is pending, use the retry-delivery action for the unfinished delivery work.