Tenant onboarding workspace and workflow

Send the tenant e-signature request

Use the supported provider/invite action and verify recipient email.

Audience: CRM staffPermission: Authorised reviewerModule v1.0.0
Exact navigationOnboarding workspace → Tenant Signature → Send
Before you begin
  • Use an account with Authorised reviewer and confirm the intended record or setting before making a change.
  • Follow the exact route above. If the screen or action is absent, check module activation, ownership and permissions rather than using another person’s account.
  • Use controlled test data for configuration, integration, email, AI, payment, portal or automation changes before production-wide use.

What this guide covers

Use the supported provider/invite action and verify recipient email. The instructions reflect the supplied module’s registered menus, controller actions, views, settings and code-backed validation flow.

Exact step-by-step process

  1. Open Onboarding workspace → Tenant Signature → Send.
  2. Open the source record and verify its recipient, status, totals and attachments.
  3. Choose the Send, Email, Share or Request action described in the guide.
  4. Select recipients and attachment/signature options shown by the form.
  5. Submit once and verify the activity, delivery metadata, public link or approval request created by the module.

Fields, choices and supported possibilities

Exact actionSend the tenant e-signature request
Exact navigationOnboarding workspace → Tenant Signature → Send
Module version1.0.0
Access ruleAuthorised reviewer
VerificationReopen the source record and confirm the expected status, linked record, file, notification, portal visibility or financial effect.
Request recordCode, client, property/item, request type, currency, property price, term and inspection choice.
Notes and billingClient note, admin note and billing/shipping data where the form exposes them.
ConversionReview status and linked customer/property before converting to a contract or invoice.
Tenant/applicantIdentity, contact, current address, employment/income, occupants, pets, smoker/benefits/children flags and right-to-rent data where exposed.
Tenancy termsProperty, tenant client, start/end/move-in dates, term, rent, frequency, deposit, holding deposit and deposit scheme.
Consent and workflowInvite mode, consents, review notes, agreement template/body, signature stage and workflow action.

Code-backed validations and workflow rules

  • The seeded provider value is signrequest; actual provider integration/configuration must exist in the deployment.
  • Buy and rent requests use separate real_buy_request and real_rent_request capability groups.
  • Status changes and conversion actions validate the current request and linked record IDs.
  • Public application and onboarding actions use token/record checks and explicit workflow states.
  • Do not advance a workflow until the required party, property, dates, financial terms and consent/evidence are complete.

Expected result and verification

  • The supported send the tenant e-signature request flow completes without bypassing permission or validation checks.
  • The resulting record, setting, status, file, delivery event or external response is visible from the relevant workspace.
  • Unexpected validation, provider or linked-record errors are investigated before retrying.

Security, privacy and operational checks

  • Apply least privilege to purchasing, vendor, invoice, payment, return, contract and report permissions.
  • Verify vendor identity, bank/payment details, tax, currency, totals and approvals before creating financial commitments.
  • Treat public links, signatures, portal files, attachments and exported reports as controlled business records.
  • Test settings and automated jobs with controlled records before production-wide use.