Tenant onboarding workspace and workflow

Understand onboarding invoices and downstream records

Review any invoice/contract/customer/property records created by the workflow.

Audience: CRM staffPermission: Authorised reviewer with target-record accessModule v1.0.0
Exact navigationOnboarding workspace → Linked Records
Before you begin
  • Use an account with Authorised reviewer with target-record access and confirm the intended record or setting before making a change.
  • Follow the exact route above. If the screen or action is absent, check module activation, ownership and permissions rather than using another person’s account.
  • Use controlled test data for configuration, integration, email, AI, payment, portal or automation changes before production-wide use.

What this guide covers

Review any invoice/contract/customer/property records created by the workflow. The instructions reflect the supplied module’s registered menus, controller actions, views, settings and code-backed validation flow.

Exact step-by-step process

  1. Open Onboarding workspace → Linked Records.
  2. Select the relevant record, filter, report, model or configuration described below.
  3. Use the displayed action or read the current values without altering unrelated data.
  4. Compare the output with the code-backed rules and expected result in this guide.
  5. Record or correct any mismatch before relying on the output in production.

Fields, choices and supported possibilities

Exact actionUnderstand onboarding invoices and downstream records
Exact navigationOnboarding workspace → Linked Records
Module version1.0.0
Access ruleAuthorised reviewer with target-record access
VerificationReopen the source record and confirm the expected status, linked record, file, notification, portal visibility or financial effect.
Tenant/applicantIdentity, contact, current address, employment/income, occupants, pets, smoker/benefits/children flags and right-to-rent data where exposed.
Tenancy termsProperty, tenant client, start/end/move-in dates, term, rent, frequency, deposit, holding deposit and deposit scheme.
Consent and workflowInvite mode, consents, review notes, agreement template/body, signature stage and workflow action.
Financial recordClient/vendor/landlord, linked property/request/contract, date/due date, currency, items, taxes, discounts, totals and status.
Payment evidencePayment mode, amount, transaction ID, note/comments, date paid and email/PDF choices where exposed.

Code-backed validations and workflow rules

  • Confirm exactly one intended downstream record exists and values match the approved terms.
  • Public application and onboarding actions use token/record checks and explicit workflow states.
  • Do not advance a workflow until the required party, property, dates, financial terms and consent/evidence are complete.
  • Verify linked CRM invoice/payment records before changing a real-estate payment or payout status.
  • The module hooks after_payment_added to write property-related activity when the payment is linked.

Expected result and verification

  • The supported understand onboarding invoices and downstream records flow completes without bypassing permission or validation checks.
  • The resulting record, setting, status, file, delivery event or external response is visible from the relevant workspace.
  • Unexpected validation, provider or linked-record errors are investigated before retrying.

Security, privacy and operational checks

  • Apply least privilege to purchasing, vendor, invoice, payment, return, contract and report permissions.
  • Verify vendor identity, bank/payment details, tax, currency, totals and approvals before creating financial commitments.
  • Treat public links, signatures, portal files, attachments and exported reports as controlled business records.
  • Test settings and automated jobs with controlled records before production-wide use.