Tenant onboarding workspace and workflow

Confirm landlord and tenant parties

Review owner/landlord/tenant identities before generating agreements.

Audience: CRM staffPermission: Authorised tenant/rent staffModule v1.0.0
Exact navigationOnboarding workspace → Parties
Before you begin
  • Use an account with Authorised tenant/rent staff and confirm the intended record or setting before making a change.
  • Follow the exact route above. If the screen or action is absent, check module activation, ownership and permissions rather than using another person’s account.
  • Use controlled test data for configuration, integration, email, AI, payment, portal or automation changes before production-wide use.

What this guide covers

Review owner/landlord/tenant identities before generating agreements. The instructions reflect the supplied module’s registered menus, controller actions, views, settings and code-backed validation flow.

Exact step-by-step process

  1. Open Onboarding workspace → Parties.
  2. Open the record and review the current status, approval chain and supporting files.
  3. Choose the supported status, approval, confirmation or signature action.
  4. Provide the required reason, decision, signature or attachment when prompted.
  5. Submit once and verify the new status, approval entry, notification and locked/unlocked actions.

Fields, choices and supported possibilities

Exact actionConfirm landlord and tenant parties
Exact navigationOnboarding workspace → Parties
Module version1.0.0
Access ruleAuthorised tenant/rent staff
VerificationReopen the source record and confirm the expected status, linked record, file, notification, portal visibility or financial effect.
Tenant/applicantIdentity, contact, current address, employment/income, occupants, pets, smoker/benefits/children flags and right-to-rent data where exposed.
Tenancy termsProperty, tenant client, start/end/move-in dates, term, rent, frequency, deposit, holding deposit and deposit scheme.
Consent and workflowInvite mode, consents, review notes, agreement template/body, signature stage and workflow action.
Organisation/personName, code, email, phone, website, tax/VAT, address, status and profile image where exposed.
Access and structurePlan, role, administrator flag, departments, staff type/company link, approval-manager and public flags where applicable.

Code-backed validations and workflow rules

  • Party confirmation affects agreement/signature recipients.
  • Public application and onboarding actions use token/record checks and explicit workflow states.
  • Do not advance a workflow until the required party, property, dates, financial terms and consent/evidence are complete.
  • Company, owner, broker and staff records use different capability groups and ownership checks.
  • Email-exists checks prevent duplicate staff/company identities in supported forms.

Expected result and verification

  • The supported confirm landlord and tenant parties flow completes without bypassing permission or validation checks.
  • The resulting record, setting, status, file, delivery event or external response is visible from the relevant workspace.
  • Unexpected validation, provider or linked-record errors are investigated before retrying.

Security, privacy and operational checks

  • Apply least privilege to purchasing, vendor, invoice, payment, return, contract and report permissions.
  • Verify vendor identity, bank/payment details, tax, currency, totals and approvals before creating financial commitments.
  • Treat public links, signatures, portal files, attachments and exported reports as controlled business records.
  • Test settings and automated jobs with controlled records before production-wide use.