Tenant onboarding workspace and workflow

Record tenant signature completion

Verify the tenant-signed state and stored evidence.

Audience: CRM staffPermission: Authorised reviewerModule v1.0.0
Exact navigationOnboarding workspace → Tenant Signature
Before you begin
  • Use an account with Authorised reviewer and confirm the intended record or setting before making a change.
  • Follow the exact route above. If the screen or action is absent, check module activation, ownership and permissions rather than using another person’s account.
  • Use controlled test data for configuration, integration, email, AI, payment, portal or automation changes before production-wide use.

What this guide covers

Verify the tenant-signed state and stored evidence. The instructions reflect the supplied module’s registered menus, controller actions, views, settings and code-backed validation flow.

Exact step-by-step process

  1. Open Onboarding workspace → Tenant Signature.
  2. Choose the New, Add, Create or Start action exposed on that screen.
  3. Complete the required fields described below and review any linked record, currency, tax, approval or recipient selection.
  4. Save or submit the form once; correct any validation message rather than bypassing it.
  5. Open the resulting record and verify its number, status, totals, files, activity and downstream links.

Fields, choices and supported possibilities

Exact actionRecord tenant signature completion
Exact navigationOnboarding workspace → Tenant Signature
Module version1.0.0
Access ruleAuthorised reviewer
VerificationReopen the source record and confirm the expected status, linked record, file, notification, portal visibility or financial effect.
Tenant/applicantIdentity, contact, current address, employment/income, occupants, pets, smoker/benefits/children flags and right-to-rent data where exposed.
Tenancy termsProperty, tenant client, start/end/move-in dates, term, rent, frequency, deposit, holding deposit and deposit scheme.
Consent and workflowInvite mode, consents, review notes, agreement template/body, signature stage and workflow action.

Code-backed validations and workflow rules

  • The state can move to tenant_signed_waiting_landlord_countersign.
  • Public application and onboarding actions use token/record checks and explicit workflow states.
  • Do not advance a workflow until the required party, property, dates, financial terms and consent/evidence are complete.

Expected result and verification

  • The supported record tenant signature completion flow completes without bypassing permission or validation checks.
  • The resulting record, setting, status, file, delivery event or external response is visible from the relevant workspace.
  • Unexpected validation, provider or linked-record errors are investigated before retrying.

Security, privacy and operational checks

  • Apply least privilege to purchasing, vendor, invoice, payment, return, contract and report permissions.
  • Verify vendor identity, bank/payment details, tax, currency, totals and approvals before creating financial commitments.
  • Treat public links, signatures, portal files, attachments and exported reports as controlled business records.
  • Test settings and automated jobs with controlled records before production-wide use.