Property & Compliance Management

Create an onboarding record

Select property and tenant/client or invite recipient and save the initial draft.

Reviewed 27 October 2026Merged module 2.1.3
Where to goProperties Management → Requests & Applications → Onboarding workspace → selected onboarding

Before you start

Use tenant Edit and an accessible property/application. The workflow checks current state, parties, compliance, signatures and payment gates separately.

Follow these steps

  1. Open the saved onboarding draft from Onboarding workspace.
  2. Select property and tenant/client or invite recipient and save the initial draft.
  3. Fields include property_id, tenant_client_id, recipient_name/email, invite_mode and personal_message.
  4. Use the task-specific action below, then reload the workflow and inspect the resulting state.

Fields, rules and limits

  • Fields include property_id, tenant_client_id, recipient_name/email, invite_mode and personal_message.

Check it worked

The intended workflow step is saved with its linked agreement, evidence and financial state.

If something does not look right

If the expected result is missing, check the saved record, the current workspace and the action’s permissions. Record the exact validation message; do not repeat a state-changing action until you know whether the first attempt saved.

Questions and answers

Why is the next workflow action unavailable?

The workflow evaluates its saved state, party links, compliance requirements, agreement confirmation, signatures and payment gate. Resolve the displayed blocker instead of manually changing the status.

Should the parties sign again after a delivery error?

Check the saved execution evidence first. If signatures are retained and PDF/email delivery is pending, use the retry-delivery action for the unfinished delivery work.