Move a case to Case completed
The application case is completed.
Exact navigationAdmin Area → Licence Applications → Case → Update Status
Before you begin
- Use the exact navigation above and confirm the intended invoice, case, client, property, document or environment.
- Confirm module activation and the stated permission before attempting the action.
- Use a controlled test record for payments, emails, public/portal access, provider calls and deletion.
What this guide covers
The application case is completed. These instructions follow the supplied module’s live hooks, menus, controllers, forms, model rules and downstream effects.
Exact step-by-step process
- Open the intended case.
- In Update Status, select Case completed.
- Enter a clear status note suitable for the landlord timeline.
- Submit.
- Verify the status label and action-required badge.
Fields, choices and supported possibilities
Status keycase_completed
Landlord action requiredNo
Final statusYes
Category/help-centre/category/licence-applications/
Topic/help-centre/topic/licence-applications-status-timeline/
Code-backed validations and workflow rules
- The installed status key is case_completed.
- Landlord action required becomes 0.
- Because the status is seeded as final, the update sets completed_at.
Expected result and verification
- Move a case to Case completed completes through the supplied module flow.
- Reopen the source record or settings page and verify the stored value, status, payment, file, timeline entry or notification.
Security, privacy and operational checks
- Use the least-privilege account that has the stated permission.
- Use a controlled test record before applying provider, financial, public-link, email or destructive actions in production.