Update a licence application status
Move a case through the dedicated status workflow and create landlord-visible timeline evidence.
Exact navigationAdmin Area → Licence Applications → Case → Update Status
Before you begin
- Use the exact navigation above and confirm the intended invoice, case, client, property, document or environment.
- Confirm module activation and the stated permission before attempting the action.
- Use a controlled test record for payments, emails, public/portal access, provider calls and deletion.
What this guide covers
Move a case through the dedicated status workflow and create landlord-visible timeline evidence. These instructions follow the supplied module’s live hooks, menus, controllers, forms, model rules and downstream effects.
Exact step-by-step process
- Open the case View page.
- Choose Update Status.
- Select an active status.
- Enter the status note.
- Submit.
- Verify the current-status panel, action-required badge, timeline, audit and email outcome.
Fields, choices and supported possibilities
Status sourceActive rows in license_application_statuses
Note visibilityAlways landlord-visible in supplied form
Category/help-centre/category/licence-applications/
Topic/help-centre/topic/licence-applications-status-timeline/
Code-backed validations and workflow rules
- The UI submits visible_to_landlord as 1 through a hidden field.
- The selected status supplies its label, landlord-action requirement and final-state flag.
Expected result and verification
- Update a licence application status completes through the supplied module flow.
- Reopen the source record or settings page and verify the stored value, status, payment, file, timeline entry or notification.
Security, privacy and operational checks
- Use the least-privilege account that has the stated permission.
- Use a controlled test record before applying provider, financial, public-link, email or destructive actions in production.