Security, privacy, limitations and troubleshooting

Letter Manager v1.0.0 release details

Record the source version, implemented surfaces and excluded artefacts used for this Help Centre addition.

Audience: Administrators, auditors and developersPermission: Authenticated staff accountModule v1.0.0

Exact navigationHelp Centre → Letter Manager → Release details

Before you begin

Use an authorised account and confirm the customer, external recipient, template, letter or configuration is the intended one.
Follow the exact route shown above and verify the stored record, generated file and delivery evidence instead of relying on an alert alone.

What this guide covers

Record the source version, implemented surfaces and excluded artefacts used for this Help Centre addition. These instructions follow the inspected module’s live hook, route, controller, model, installer, PDF helper and view flow.

Exact step-by-step process

Confirm the module header reports Version 1.0.0 and Requires at least 2.3.*.
Confirm the documented live files: hooks, routes, controllers, model, installer, helper and active views.
Exclude backups, disabled hook copies, .composer cache markers and error_log content from the feature list.
Use this guide set only for the inspected source SHA-256 recorded in the Help Centre manifest.

Fields, choices and supported possibilities

Action scopeRecord the source version, implemented surfaces and excluded artefacts used for this Help Centre addition.

Module version1.0.0

Exact routeHelp Centre → Letter Manager → Release details

EvidenceVerify the history row, PDF, email metadata, open evidence, signature, public page, client view or postal fields produced by this flow.

Code-backed validations and workflow rules

The visible module name remains Letter Manager.
Documentation is based on live source archive letter_manager.zip with SHA-256 5ea192092b068a8afeaaea4103927b4938d9236eecd09d2e9184fcc5ccd26df1.

Expected result and verification

The requested letter, template, setting, file or tracking detail is created or updated through the supported route.
The history row, generated PDF, email/send metadata, public verification, signature evidence, client view or postal display agrees with the action.
Any warning, missing file or failed send is investigated rather than bypassed.

Security, privacy and operational checks

Apply least privilege and verify recipient identity before sending or exposing public links.
Protect PDFs, enclosures, signatures, verification URLs, email-open metadata, IP addresses and customer data under organisational policy.
Test configuration and deployment changes with controlled records before production-wide use.
Interpret email opens and e-signatures according to their documented technical limitations.