Security, privacy, limitations and troubleshooting

Verify Letter Manager v1.0.0 after deployment

Run an end-to-end acceptance test covering every critical live branch.

Audience: CRM staffPermission: Administrator / release testerModule v1.0.0

Exact navigationStaging/controlled production test → Letter Manager

Before you begin

Use an authorised account and confirm the customer, external recipient, template, letter or configuration is the intended one.
Follow the exact route shown above and verify the stored record, generated file and delivery evidence instead of relying on an alert alone.

What this guide covers

Run an end-to-end acceptance test covering every critical live branch. These instructions follow the inspected module’s live hook, route, controller, model, installer, PDF helper and view flow.

Exact step-by-step process

Create, edit, apply and delete a test template.
Create one client-linked and one external letter.
Test PDF branding, QR and verification code.
Test email note and each enclosure validation branch.
Test successful send, missing target, resend and read receipt.
Test required signature and signed evidence.
Test public field settings.
Test history search/pagination/actions.
Test single and bulk postal update.
Test admin customer history and two isolated client accounts.
Record all results against module version 1.0.0.

Fields, choices and supported possibilities

Action scopeRun an end-to-end acceptance test covering every critical live branch.

Module version1.0.0

Exact routeStaging/controlled production test → Letter Manager

EvidenceVerify the history row, PDF, email metadata, open evidence, signature, public page, client view or postal fields produced by this flow.

Code-backed validations and workflow rules

Only the values and actions exposed by the supplied Letter Manager v1.0.0 code are supported.
Browser controls are not a substitute for server-side and operational verification.

Expected result and verification

The requested letter, template, setting, file or tracking detail is created or updated through the supported route.
The history row, generated PDF, email/send metadata, public verification, signature evidence, client view or postal display agrees with the action.
Any warning, missing file or failed send is investigated rather than bypassed.

Security, privacy and operational checks

Apply least privilege and verify recipient identity before sending or exposing public links.
Protect PDFs, enclosures, signatures, verification URLs, email-open metadata, IP addresses and customer data under organisational policy.
Test configuration and deployment changes with controlled records before production-wide use.
Interpret email opens and e-signatures according to their documented technical limitations.