Complete the Internal consultant notes field
Record internal handling information; do not place landlord-facing instructions here.
Exact navigationAdmin Area → Licence Applications → New/Edit Application → Internal consultant notes
Before you begin
- Use the exact navigation above and confirm the intended invoice, case, client, property, document or environment.
- Confirm module activation and the stated permission before attempting the action.
- Use a controlled test record for payments, emails, public/portal access, provider calls and deletion.
What this guide covers
Record internal handling information; do not place landlord-facing instructions here. These instructions follow the supplied module’s live hooks, menus, controllers, forms, model rules and downstream effects.
Exact step-by-step process
- Open the new or edit case form.
- Locate Internal consultant notes.
- Enter or select the value described in this guide.
- Save the case.
- Reopen the case and verify the stored value.
Fields, choices and supported possibilities
FieldInternal consultant notes
Payload keyinternal_notes
Supported valueStaff-facing notes
Category/help-centre/category/licence-applications/
Topic/help-centre/topic/licence-applications-create-edit/
Code-backed validations and workflow rules
- Record internal handling information; do not place landlord-facing instructions here.
- Case editing writes this field to the application record unless a dedicated workflow rule is stated.
Expected result and verification
- Complete the Internal consultant notes field completes through the supplied module flow.
- Reopen the source record or settings page and verify the stored value, status, payment, file, timeline entry or notification.
Security, privacy and operational checks
- Use the least-privilege account that has the stated permission.
- Use a controlled test record before applying provider, financial, public-link, email or destructive actions in production.