Use the Landlord Ombudsman register
Track ombudsman or scheme status, references, evidence and review dates as a live governance record with evidence and audit history.
Before you start
Compliance View opens the workspace; Create is used for new intake, Edit for review/approval and Delete for deletion. Each action also validates its record.
Follow these steps
- Go to the governance workspace.
- Check the latest record and current status.
- Go to or create the record using verified external evidence.
- Save dates, references and review notes.
- Approve only when the real-world position is confirmed.
Fields, rules and limits
- A register entry records your organisation’s evidence, dates and reviewed position. It does not apply for membership, registration or regulatory approval. Use the actual provider/authority reference and verify it externally when needed.
Check it worked
The linked entity, saved state, dates and evidence match the intended task.
If something does not look right
If the expected result is missing, check the saved record, the current workspace and the action’s permissions. Record the exact validation message; do not repeat a state-changing action until you know whether the first attempt saved.
Questions and answers
Does a parsed document count as approved?
No. Parsing supplies suggested values. A reviewer must verify the linked entity, evidence and required fields, then use the separate approval action.
Is the generated PDF the original certificate?
No. The system PDF reflects the saved compliance record or notification. Open the original source evidence separately when checking the document supplied.