Move a renewal submission into document review
Create or reopen the matching internal intake record from an external renewal upload.
Before you start
Compliance View opens the workspace; Create is used for new intake, Edit for review/approval and Delete for deletion. Each action also validates its record.
Follow these steps
- Check the external submission first.
- Select Parse / Review.
- Verify the module routes the file to the correct workflow, such as gas, EICR, EPC, deposit, AML or licensing.
- Complete the area-specific review and approval.
- Return to the renewal submission and update its status only after the linked intake is complete.
Fields, rules and limits
Check it worked
The linked entity, saved state, dates and evidence match the intended task.
If something does not look right
If the expected result is missing, check the saved record, the current workspace and the action’s permissions. Record the exact validation message; do not repeat a state-changing action until you know whether the first attempt saved.
Questions and answers
Does a parsed document count as approved?
No. Parsing supplies suggested values. A reviewer must verify the linked entity, evidence and required fields, then use the separate approval action.
Is the generated PDF the original certificate?
No. The system PDF reflects the saved compliance record or notification. Open the original source evidence separately when checking the document supplied.