Document Intake & Agency Governance · How-to guide

Review and edit HMRC / MTD details

Verify extracted fields, correct errors and save a review before approval.

Audience: Compliance administrators and authorised property staffPermission: Compliance Monitor: Edit or AdministratorModule v1.0.0
Feature pathAgency Governance → HMRC / MTD Workflows → Open intake → Review
Before you beginConfirm the correct property, tenant, record and evidence before changing a compliance status.

What this feature does

Verify extracted fields, correct errors and save a review before approval. The supplied Compliance Monitor module keeps live operational records, source documents, generated evidence and audit history connected through shared section keys, compliance types and linked-entity references.

How the workflow fits together

This feature sits inside the Compliance Monitor lifecycle. Source evidence is attached to a linked entity, reviewed by authorised staff and converted into an approved record only when the required fields and evidence are complete.

Step-by-step workflow

  1. Open the intake review screen.
  2. Compare every populated value with the uploaded file.
  3. Confirm the linked entity before changing dates or references.
  4. Correct fields, set parse and match status where shown, and add concise review notes.
  5. Save the review and reopen it to confirm the changes persisted.

Important fields and decisions

Linked company, landlord or propertyVerify the linked company, landlord or property against the uploaded evidence and linked source record.
Submission typeVerify the submission type against the uploaded evidence and linked source record.
Evidence fileVerify the evidence file against the uploaded evidence and linked source record.
Tax or period referenceVerify the tax or period reference against the uploaded evidence and linked source record.

Record lifecycle and audit

Reopen the relevant workspace after saving. Confirm the intake ID or record reference, linked entity, status, dates, evidence list, generated PDF and any notification or audit entry. Where the module offers separate source evidence and system PDF buttons, review both rather than assuming they contain the same information.

What happens after completion

The resulting status, evidence, PDF, notification or audit event remains available through the relevant Compliance Monitor register. A successful browser message confirms that the request was handled; the register and audit history confirm what was actually retained.

Controls, checks and common mistakes

  • Confirm the linked property, tenant, company or record ID before uploading, approving, sending, exporting or deleting.
  • Do not treat OCR, parsing, confidence or a success alert as a substitute for human evidence review.
  • Verify the saved record and audit history after every state-changing action.
  • Keep original uploaded evidence distinct from system-generated PDFs and notification evidence.
  • Use least privilege and avoid administrator-only actions unless the task genuinely requires them.
  • This module supports operational compliance records; it does not replace professional legal, regulatory or safety advice.
Compliance and data safetyUse the module as an operational evidence and workflow tool. Verify legal, safety, tax, licensing, data-protection and regulatory decisions with the organisation’s authorised professional process.
Browse connected topics:document intakeagency governance