Property & Compliance Management

Delete a pet request intake safely

Remove an incorrect or duplicate request without losing a genuine decision history.

Reviewed 27 October 2026Merged module 2.1.3
Where to goCompliance → Tenancy Compliance → Pet Requests Compliance

Before you start

Compliance View opens the workspace; Create is used for new intake, Edit for review/approval and Delete for deletion. Each action also validates its record.

Follow these steps

  1. Go to the exact request.
  2. Check whether a decision was already issued.
  3. Delete only a duplicate or invalid intake.
  4. Record the reason.
  5. Check the audit workspace.

Fields, rules and limits

    Check it worked

    The linked entity, saved state, dates and evidence match the intended task.

    If something does not look right

    If the expected result is missing, check the saved record, the current workspace and the action’s permissions. Record the exact validation message; do not repeat a state-changing action until you know whether the first attempt saved.

    Questions and answers

    Does a parsed document count as approved?

    No. Parsing supplies suggested values. A reviewer must verify the linked entity, evidence and required fields, then use the separate approval action.

    Is the generated PDF the original certificate?

    No. The system PDF reflects the saved compliance record or notification. Open the original source evidence separately when checking the document supplied.